People Experience Specialist (6M FTC)

A note from our of Head of People and Talent:

We're thinking about the role CVs should play in our hiring process, and so what better place to test than the People team. I'm really keen to learn more about you as a person, not just what you can do on paper! If you've got something that shows how you actually work rather than what you've just done, please share it!

This could be anything, whether it's a video, a project plan, a link to your website – we're open to innovation

When was the last time you made a new friend? Friendship profoundly improves our emotional wellbeing, sense of belonging, purpose and happiness. Everyone wants more human connection but making new friends is really hard. That's why we exist, with a mission to create one million meaningful friendships across the globe, using the power of travel and technology as a platform for connection.

We are Flash Pack – curated social adventures for solo travellers.

We're a marketplace, so we actually serve two types of customers: solo travellers and the local partners who bring our adventures to life.

Our business is growing year-on-year and backed by strong investor support. Our culture is down-to-earth, hard-working, and compassionate. We're lucky to have an exceptional team in terms of talent, and our "no a-holes" policy ensures we're humble and supportive of each other. Integrity is at the heart of our work—we're driven to do what's right and to build a company that makes us genuinely proud.

• A culture built around high performance, high conviction and humility. We value teamwork over grandiosity, great questions over corporate euphemisms and autonomy over conformity
• An ambitious high growth mid stage start-up with proven product market fit in over 15 global markets. We're well-capitalised and backed by founders, investors and entrepreneurs who have built multi-billion dollar companies
• A highly collaborative team of ambitious and innovative people on a mission to create one million meaningful friendships across the globe, using the power of travel and technology as a platform for connection

You can find out more about our culture and life at Flash Pack here.

We're looking for a People Experience Specialist to join us for six months and take ownership of all things People Ops and Experience.

There are two key parts to this role. Firstly, you'll own our systems and data, run the touch-points that matter most to our people - onboarding, probations, performance cycles and be the first point of contact for anything people-related.

Secondly, you'll be the driving force behind bringing our globally distributed team together - planning the events and culture moments that connect us, and acting as our office champion for the London hub.

This is a remote-flexible role based in the UK, but you'll need to be based in or around London and able to travel into the office regularly. You'll be the main point of contact for the UK team who use the hub, and the one planning our in-person events.

It's an initial 6-month fixed-term contract, with real potential to become permanent.

In line with our salary framework, the salary for this role is £37,000 - £43,500, depending on experience.

• Make the People experience feel intentional at every stage - from someone's first day onward
• Own our People Ops lifecycle end to end - contracts, system changes, onboarding, offboarding, payroll and UK compliance while finding ways to improve how these processes are currently ran
• Document and simplify our People processes so they're clear, scalable and easy for anyone to follow
• Be the go-to for the team on everyday People questions being responsive, thoughtful, easy to reach
• Spot inefficient processes and fix them before they become bigger problems
• Keep our People data accurate and put it to work, pulling the reports and insights that show us what's actually working

• Champion connection across our globally distributed team always thinking about how we bring people together, wherever they are
• Design and deliver the events, comms and moments that make Flash Pack feel like…