HR and Systems Administrator

South West London (Central Office is based in Mortlake – 12 mins from Clapham Junction and 23 mins from Waterloo)

Contract:

Fixed Term Contract

Fixed Term Contract

Hours: 25 hours per week (5 hours per day), Monday to Friday

Location: South West London with a high degree of flexibility available.

Contract: Fixed term until 30 September 2028

Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us.

We provide free, confidential support, help and advice by phone, email, text and live chat.

We are looking for an organised and detail-focused HR and Systems Administrator to help deliver an efficient, professional and people-centred HR service across the charity.

This varied role supports the administration of every stage of the employee lifecycle, from recruitment and onboarding through to employee records management, preparing contracts and correspondence, as well as regular HR reporting. You will play a key role in maintaining and supporting our HR systems, including our HR Information System, Applicant Tracking System and Learning Management System.

As part of our People, Digital and Organisational Development team, you will help ensure colleagues receive a high-quality HR service that is accurate, compliant and responsive.

Your work will:

• Provide administration for the Human Resources function to support a national charity's work.
• Maintain the systems and data that enable informed decision-making and organisational effectiveness.
• Support managers and colleagues to use HR systems confidently and effectively.
• Help attract and recruit talented people who support our mission.
• Ensure employees receive a positive experience throughout their journey with Missing People.
• Contribute to continuous improvement across our people processes and ways of working.

You will be highly organised, enjoy working with systems and data, and take pride in delivering accurate, high-quality work. You will find full details of what we are looking for in the attached job description, and key requirements are:

• Worked in a busy and varied Human Resource administration role.
• Used databases such as an HRIS including inputting data, producing reports and supporting other users.
• Used other HR systems such as applicant tracking systems (ATS), learning management systems (LMS) and other relevant platforms including managing and supporting other users.
• HR administration relevant to the employee lifecycle including pre-employment, onboarding, exit, holidays, contract changes etc.
• Supported hiring managers with recruitment, including agreeing recruitment campaigns, creating job adverts and maintaining candidate records

• Highly organised and able to prioritise.
• Excellent IT skills including the ability to use and support others to use a range of HR platforms including HRIS, ATS, LMS, as well as proficiency in using Microsoft 365 products.
• Excellent communication skills, both formal and informal, in person and written.
• Able to create and maintain accurate records and filing systems and shared files.

Right to work in the UK for 25 hours per week.

Missing People is a friendly and supportive place to work – it’s a welcoming, caring organisation which really makes a difference to people affected by the issue of missing throughout the UK. We offer generous paid holidays, a range of enhanced family friendly benefits and are happy to talk about flexible working in most roles.

23:59 on 3rd September 2026 We reserve the right to close this vacancy early if we receive sufficient interest, so we encourage you to apply as soon as possible.

9th or 10th September 2026 (TBC).

As soon as possible.

25 per week (5 hours per day), Monday to Friday

• 28 days annual leave per annum/pro rata plus statutory holidays on appointment. Additional annual leave days awarded on length of service*
• Company pension contribution
• Life insurance (3 x salary)*
• Employee Assistance Programme (EAP) including 24/7 support helpline
• Interest-free Season Ticket Loans*
• Additional maternity pay and leave*
• Additional paternity pay*
• Additional sick pay*
• * available after probation period passed

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