HR and Onboarding Officer

Our HR function is evolving into a confident, proactive partnership model. We are integral to delivering high quality, efficient and compliant HR services, supporting a positive, values-led colleague and candidate experience across the organisation. The HR and Onboarding Officer plays a key role in delivering this. As part of a customer‑focused HR service, you will ensure colleagues and candidates experience a smooth, professional and compliant journey, for the whole employee lifecycle.

You do not need housing sector experience to succeed. What matters most is your ability to deliver high‑quality HR support, provide clear and accurate advice, and manage processes efficiently with strong attention to detail: including recruitment administration, onboarding, first‑line advice and core HR processes.

You will contribute to organisational success by:

• Delivering a first‑class, customer‑focused HR service that is timely, accurate and compliant
• Ensuring a smooth and professional onboarding experience for all new starters and internal movers
• Providing clear and practical HR advice that supports managers to make informed decisions
• Supporting compliance with statutory and organisational requirements across all HR activities

Deliver end‑to‑end onboarding processes, ensuring candidates are set up for success from day one Support recruitment activity and work closely with talent acquisition and induction teams to meet business needs Ensure all pre‑employment checks (e.g. DBS, Right to Work, visa sponsorship and other statutory requirements) are completed accurately and on time Provide first‑line HR advice and support to managers and colleagues, resolving queries efficiently and effectively Manage a range of lower‑level HR casework, applying sound judgement and ensuring consistency Produce clear, accurate correspondence and maintain high‑quality HR records and data Support organisational change activities, audits and compliance requirements

We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.

• Experience of working in a HR function, delivering administrative and advisory support
• Proven ability to deliver a high‑quality onboarding and recruitment administration process
• Experience providing clear and accurate HR advice to managers and colleagues
• Good understanding of employment law and HR best practice
• Strong organisational skills, with the ability to manage competing priorities without compromising quality
• Excellent communication skills, with the ability to explain information clearly and professionally
• High attention to detail with a strong focus on accuracy and compliance

Desirable: CIPD Level 3 qualification or working towards it

Hybrid arrangements – currently at least three days a week in our main office but more may be needed depending on work and interactions required.

Once you join us, you’ll find plenty of opportunities to grow within our organisation. You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.

• Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
• Generous pension scheme
• Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
• Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
• Health cash plan
• Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
• Interest free loans - season ticket loan, tenancy deposit loan, and training loan
• Cycle to work scheme.
• Life Assurance x 4 annual salary

Notting Hill Genesis is a not‑for‑profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 65,000 existing homes and 10,000 more in our pipeline and we employ around 1,800 employees.

For more information on what we do and what makes us different please visit:
We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.

To find out more about our approach to equality, diversity and inclusion please visit: