Human Resources Advisor - FTC

Nando's is on a journey to Create Lasting Happiness, making a difference to the lives of our People, our customers, and the communities we work in. Originally started in Johannesburg, South Africa, we pride ourselves on creating memorable experiences for everyone involved in Nando's: from our employees, communities, founders, and suppliers, but most importantly, our customers.

We're looking for a passionate and people-focused People Advisor to join our team and provide expert, practical support across the full colleague journey - from recruitment and onboarding through to development, pay, benefits and offboarding.

This is a varied role at the heart of our People team. You'll be a key point of contact for colleagues and managers, providing clear guidance, resolving people queries and helping ensure our people processes run smoothly, accurately and compliantly.

• Provide responsive, high-quality advice and support to colleagues and managers across a wide range of people queries.
• Deliver an effective People Help Desk, providing guidance on policies, processes, systems and best practice.
• Support recruitment, onboarding, reboarding and offboarding processes, ensuring they are efficient, accurate and legally compliant.
• Maintain accurate, secure and confidential colleague and candidate records in line with data protection requirements.
• Support payroll and benefits administration, helping ensure colleagues are paid accurately and on time.
• Provide day-to-day support with employee relations queries, helping managers understand and apply people policies and processes.
• Support learning and development administration and maintain accurate training records.
• Prepare people reports and provide accurate information from people systems.
• Support compliance activities, audits and people-related risk management.
• Create and maintain clear, helpful People guidance so colleagues can easily find the information they need.
• Support People projects, events and initiatives as required.
• Work collaboratively with colleagues across the People team and wider business to resolve issues and deliver great colleague experiences.

• 1-2 years experience in a HR / People Administration role
• Is genuinely curious about people and enjoys learning across the HR/People space.
• Has a good understanding of core HR processes, data protection, payroll and employment legislation.
• Is highly organised, detail-focused and confident managing records, documentation and multiple priorities.
• Has experience working with HR systems and everyday office tools.
• Provides excellent customer service and takes pride in delivering a great experience for colleagues and managers.
• Is confident communicating policies and processes clearly and making complex information easy to understand.
• Has strong written and verbal communication skills.
• Builds positive relationships with people at all levels of an organisation.
• Is solutions-focused, with good judgement and practical problem-solving skills.
• Can handle confidential and sensitive information with discretion and professionalism.
• Is dependable, proactive and comfortable managing their own workload.
• Can analyse basic people data and use existing reports to provide meaningful information.
• Company bonus
• 25 days holiday + bank holidays
• Free Nando's at your place of work (and 40% discount when you're not working)
• Annual team trips, AKA a free holiday
• Four-week sabbatical every five years you've been with us
• Reward Gateway membership and access to great discounts

This is a hybrid role based from our Putney office 3 days a week.