Employee Relations Specialist
Job in
London, Greater London, W1B, England, UK
Listed on 2026-09-21
Listing for:
American International Group (AIG)
Full Time
position Listed on 2026-09-21
Job specializations:
-
HR/Recruitment
HR Generalist / Talent Management, Regulatory Compliance Specialist
Job Description & How to Apply Below
Working in collaboration with the Employee Relations Team, you will apply relevant employee relations approaches and solutions to provide clarity and support to our HR Team and line managers.
Some of the key responsibilities include:
Advise on all employee relations matters, such as performance management, grievance and disciplinary issues, sickness absence and occupational health cases
Manage core ER processes, including performance management, disciplinary and capability
Conduct grievance and disciplinary investigations and draft outcome letters/ recommendations
Advise on effective performance management and managing formal performance management processes, including drafting documentation.
Build and sustain strong business relationships to influence their approach and promote good employee relations and across the UK Business Keep up to date with developments in terms of employment legislation and employee relations issues, and utilising this knowledge to advise, guide and direct HR and the business where necessary and maintaining company policy and procedure accordingly
Support other team members and the Head of ER as appropriate on ER related matters and initiatives
Deliver relevant ER training, e.g. to HR and managers.
Coach and upskill managers in employee relations best practice, conflict resolution, and effective communication.
Ensure all employee relations issues are dealt with in an effective and efficient manner in line with our policies.
Draft policy guides and other employment-related documentation as required
Leading/supporting on Employee Relations Projects What you’ll need to succeed
Significant ER experience within a busy, fast paced Financial Services environment
Significant experience in case management and implementing employee relations policies and procedures.
Sound understanding of UK employment law.
Excellent interpersonal and communication skills, with the ability to build relationships and influence stakeholders at all levels.
Strong analytical and problem-solving abilities, with the capacity to make sound judgments and decisions in complex employee relations situations.
Demonstrated ability to handle sensitive and confidential information with tact, discretion, and professionalism.
Ability to juggle priorities and maintain excellent attention to detail
Ability to work effectively under pressure whilst not compromising professional standards.
Ability to work with multiple sources of data and assimilate information quickly.#LI-AIGAt AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG,…
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