Interim People Operations Lead

Who you are

• Hands-on People or HR Operations experience, ideally in a fast-moving scale-up, with real ownership of end-to-end processes. CIPD or equivalent experience required
• Hands-on payroll input and benefits administration. HiBob experience is a plus
• Strong HRIS skills across workflows, automations and integrations, plus confident data and spreadsheet ability
• Real evidence of building with AI: workflows or tools you've shipped and use, not ones you've only read about
• Exceptional organisation and judgement. You spot what needs doing and get ahead of it, you build the credibility that lets you influence without leaning on authority, and you treat confidential matters with discretion
• A quick, first-principles learner who is comfortable with pace, ambiguity and autonomy
• Working knowledge of UK employment law, compliance and people governance
• Low ego and high standards. You care most that the work is right and well run

• You'll own the people engine room at Flock: the employee lifecycle, payroll input, benefits, the HRIS, the office and our in-person events
• Your job is to design how a modern People function should work at a company where repetitive admin is automated out of existence and every process is simple, scalable and AI-native by default
• You'll report to our Senior People Partner and work with everyone here, from a new joiner on day one to the CEO, who cares deeply about our culture
• Own the full employee lifecycle: contracts, right-to-work, starter and leaver logistics, probations and changes. Shape the first day and first week alongside managers, delivering a strong employee experience across the lifecycle
• Be the first point of contact for people queries and audits. Own the People inbox and core HR templates, and drive every query to resolution
• Own the HRIS (HiBob) and people data: records, workflows, surveys and data integrity. Deliver monthly People reporting and metrics that spot and close gaps early
• Own payroll input end to end: collate, calculate and submit each month, including bonuses and comp changes. Manage the provider and partner with Finance on reporting and year-end
• Own benefits end to end as the main contact for providers, systems, data and employee advice, keeping policies and materials current
• Cut manual effort across the lifecycle by building AI-native workflows, so every routine people process is automated by default, then coach the business to use them. Own continuous improvement across People Ops
• Partner with IT on joiner and leaver access automation, and on cost and data audits
• Run the office environment and vendor relationships, including routine upkeep like weekly snack orders and post. Cover health and safety as a trained First Aider and Fire Marshal, and provision hardware fast
• Own the company social calendar and rituals, from bi-weekly Flock o'Clock (working closely with the CEO) to quarterly Town Halls and larger events, keeping them engaging and on budget

• Fixed Term Contract
• London
• 2-3 days a week in office
• Senior and Expert level

• Salary not provided
• Share Incentive Plan