HR & Operations Coordinator

Company Overview:

With an uncompromising commitment both to British manufacturing and to our customers worldwide, Soane’s mission is to design and make enduring and life-enhancing furniture, lighting, fabrics, and wallpapers. By working with a network of the finest craftspeople in Britain, we preserve traditional skills and nurture them for future generations.

As well as working with independent craft workshops across Britain, we have developed our own substantial in-house manufacturing operations in Leicester and the South of England. We have thriving showrooms in London and New York where our passionate and committed team champions exceptional British craftsmanship.

This role will suit someone who thrives on being a trusted and steady presence in a growing business priding themselves on being reliable, discreet, detail-mindedand confident in supporting colleagues across all levels.

The HR & Operations Coordinator is responsible for supporting the full employee lifecycle and ensuring the smooth running of HRand office operations. This role underpins Soane’s growing team by providing high-quality support at every stage of the employee journey,ensuring both prospective candidates and existing employees enjoy a seamless and positive experience.

Working closely with the HR and Operations teams, this role balances day-to-day administration with proactive supportinrecruitment, onboarding, employee engagement, and office management. The HR & Operations Coordinator will play apivotal roleinmaintainingan efficient, supportive, and welcoming environment that enables people to do their best work.

• Manage Breathe HRIS system, ensuringaccurateemployee records, data management, and reporting
• Assistin the recruitment process, including job postings, candidate screening,first-line candidate communication,interviewcoordinationand ATS system management
• Prepare employee contracts, conduct references checks
• Manage new starter documentation and liaise with IT to ensuretimelysetup of equipment and access
• Facilitate the onboarding process to ensure new hires have seamless experience
• Assistin managing benefits programs,including enrollment and ongoing support
• Support performance management processes, including
  
  Culture Amp 1-2-1, Goals setting andperformancereviews
• Coordinate exit interviews and ensure the smooth offboarding ofdepartingemployees.
  
  Manage the return of company property and ensure all administrative tasks are completed
• Provide general HR administrative support, includingwithHR projects, HR policies implementation and initiatives as required
• Work with HR Manager to enhance employee engagement,retention and workplace culture in line with Soane Mission,Visionand Values

• Support IT procurement andpurchasingof office equipment as required
• Manage team’s hardware and software requests
• Approve related invoices and queries where required
• Provide ad hoc support with various facilities and office management tasksto ensure the smooth running of day-to-day operations.
• Work closely with Facilities Coordinator on larger ad-hoc projects as they present themselves, such as refurbishments, team moves, H&S matters
• Provide ad-hoc admin support to theCFO, including but not limitedto:arranging travel, setting upmeetingsand coordinating other ad-hoc projects.

• 3+ years of experience in HR administration or operations, preferably within a fast-paced environment
• Strongorganisationalskills with the ability to manage multiple tasks simultaneously
• Experience with HRIS systems and Microsoft Suite
• Excellent communication skills, both written and verbal
• Ability to handle sensitive information with discretion
• A calm and reliable presence, with the maturity to handle confidential matters and support colleagues with tact and discretion
• Comfortable working both independently and collaboratively in a small team environment