Operations Manager

Our client is a fast growing pharmaceutical company operating in the women's health space, part of a larger international pharma group with a presence in over 50 countries. As they continue to build their UK presence, they are looking for an Office Manager & HR Specialist to join on a maternity cover basis.

This is a varied, hands-on role covering both office management and HR administration for a small, agile UK team. You will keep the office running smoothly day to day while supporting the full employee lifecycle, working closely with the General Manager and leadership team.

Office Management

• Oversee day-to-day office operations: supplies, equipment, filing, facilities and office moves
• Main point of contact for suppliers, service providers, building management and IT support
• Manage office policies, service contracts, renewals, subscriptions, licences and memberships
• Coordinate meetings, events, travel, accommodation and training logistics
• Support health and safety compliance: risk assessments, fire safety, first aider and Fire Marshal coordination, DSE actions
• Provide administrative and operational support to the GM and leadership team, including invoice/PO support and basic budget tracking

Human Resources

• Support recruitment and the full employee lifecycle: job descriptions, adverts, screening, interviews, offer letters, contracts, onboarding and offboarding
• Maintain accurate employee data, benefits and payroll-related records
• Support HR documentation and compliance, including GDPR, data retention and relevant pharmaceutical SOP/compliance requirements
• Manage HRIS processes and support annual performance reviews
• Coordinate training and development, tracking participation and feedback
• First point of contact for HR queries; support ER administration (probation, sickness absence, occupational health, disciplinary and grievance documentation)
• Support employee engagement and internal communications

• Minimum 2 years in an operations role
• Strong organisational, communication and time management skills
• High attention to detail and discretion with confidential information
• Proactive, adaptable, able to manage competing priorities
• Confident and approachable with strong interpersonal skills
• Proficient in Microsoft Office and Microsoft 365; comfortable with HR systems
• Understanding of HR compliance, GDPR and employee data protection
• Pharma background
• health and safety and risk assessment experience