HR DSAR Coordinator; FTC)

Experience with HR data protection requests preferred

Must be able to balance conflicting deadlines

At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity and promote inclusivity. Vacancies are available on a part-time, job-share or full-time basis because we know the best person for the job isn’t always available full-time. Our aim is to facilitate requests wherever possible and managers will consider requests on an individual basis.

Join the Close Brothers HR Services Team where you will be responsible for providing administrative support across the entire employee lifecycle, ensuring timely and accurate delivery of HR operational tasks and activities.

Working as part of the HR Services team our ideal team member will have previous experience in working closely with HR teams to ensure a consistently high-quality service is delivered to employees with excellent attention to detail, maintaining high quality and accuracy.

• Coordinate the end-to-end administration of DSARs, ensuring requests are accurately recorded, documented and managed through to completion.
• Maintain clear case records and monitor progress against the applicable deadline, escalating risks, delays, scope changes or dependencies to the HR Business Partner and HR Services Manager.
• Update case information when an extension or revised due date is confirmed by the HR Business Partner.
• Liaise with external legal partners for support with actioning DSAR requests.
• Coordinate HR data held including but not limited to HR Systems and employee files.
• Raise IT search requests for email and Webex chat using the agreed search terms and parameters.
• Act as a key point of contact for employee enquiries, managing the shared inboxes for HR, TA and L&D and ensuring fast turnaround, action or escalation where appropriate
• Make sure all documents are recorded appropriately and filed securely in line with GDPR requirements
• Contribute to continuous improvement initiatives by identifying and implementing enhancements to HR processes
• Prepare new starter contracts and offer documentation to provide an effective and smooth onboarding experience for both the candidate and line manager
• Coordinate the pre-employment screening process for new starters
• Deliver key HR processes including processing employee changes and leavers in a timely manner
• Coordinate and schedule interviews across business areas, ensuring a smooth and professional experience for candidates and hiring managers
• Provide co-ordination support and assistance for internal talent programmes, development programmes and L&D projects

• Proven stakeholder management skills with an ability to build relationships quickly and work effectively with others.
• Previous experience supporting HR DSARs, data protection requests, information governance or a similar regulated process.
• Demonstrable organisational and planning ability.
• An ability to deliver work to a high standard whilst managing conflicting deadlines.
• Excellent written and verbal communication and presentation skills.
• Experience of managing and reporting on data.
• Confidence using MS office packages – particularly Excel, Outlook and Power Point

• Previous experience working within an HR administrative role
• Forward thinking with a genuine interest in the latest HR practices.

We are committed to providing an inclusive and accessible recruitment process. We recognise that candidates may have specific needs that require adjustments to ensure they have a fair and equal opportunity to demonstrate their skills and abilities. Candidates…