People & Culture Coordinator - HR Ops & L&D

City Of London, South East EC1, United Kingdom

Full-time Permanent Associate

Posted 25 Aug 2026

• About the job
• ABBA Voyage is a concert like no other, blending cutting-edge technology, spectacular lighting, and some of the most beloved songs ever written. Since the custom-built arena opened in May 2022, the show has delighted more than 2 million visitors from across the world and as we continue to build on the success of the London show, in many ways the journey is only just getting started!
  
  This unique opportunity to join an already world-class team and an ambitious business where you can be part of something truly iconic. If you’d like to take your career to the next level, we’d love to hear from you!
• ROLE OVERVIEW:
• As the People and L&D Coordinator, you will play a key role in supporting the daily operations of the People team, collaborating with the Senior People Partner and Senior L&D Manager to ensure smooth and effective processes are in place. This role offers a unique opportunity in a dynamic and collaborative work environment and will suit someone with a HR generalist background and a growth mindset.
• We’re looking for someone eager to step up into an HR Advisor role that thrives in a fast-paced environment. You’ll be instrumental in launching and integrating new people systems, ensuring they align with business needs and priorities. With people at the core of everything we do, you'll have the opportunity to truly understand the business and its culture. This role requires a confident professional capable of independently addressing HR-related issues while fostering a positive and supportive work environment.
• KEY ROLES AND RESPONSIBILITIES:
• People Ops
• Own the onboarding and induction process for new hires in conjunction with the Senior L&D Manager. Act as a point of contact for new employees, answering queries and facilitating a smooth integration into the team.
• Confidently manage first line advice to managers on day-to-day HR issues such as performance management, sickness, lateness, and holiday.
• Manage ER grievance cases and conduct formal meetings, providing guidance where necessary.
• Ensure personnel files are maintained and up to date.
• Production of People related documentation, such as contracts, addendum letters and training records whilst maintaining confidentiality and discretion.
• Be the ‘super user’ across all HR systems, including HRIS, ATS, LMS and others.
• Assist in managing employee benefits and payroll.
• L&D
• Work with the L&D Manager to manage and maintain the LMS, ensuring all records are up to date, relevant and in line with appropriate requirements.
• General L&D support, such as ensuring training sessions are well equipped, such as booking meeting rooms, ordering lunches and ensuring the smooth running of sessions.
• Ensuring all learners in the business have their training records up to date, and support the L&D Manager manage the auditing of learning records for all partners and key internal and external stakeholders.
• Work with our contract partners to ensure all information is up to date and in line with current policies and procedures.
• Support with all the educational events throughout the year.
• ABOUT YOU:
• Experience in a similar HR role, ideally within a fast-paced environment
• Practical knowledge of UK HR legislation, practice and policies
• CIPD qualified or currently working towards it
• Strong proficiency in using a variety of HR systems
• Have strong organisational and time management skills, with high attention to detail
• Great verbal and written communication skills
• A positive and proactive mindset with a can-do attitude
• Take great pride in your working practice.
• A keen interest in HR and people operational processes with a focus on professional development.
• WHAT’S IN IT FOR…