Director, Communications

The Director, People Communications is the strategic communications lead for Kroll’s global People agenda. Sitting within the Communications function and partnering closely with the Chief People Officer and People Leadership Team, this role connects People priorities to the firm’s strategy and translates them into clear, credible communications for colleagues and leaders.

The Director leads communications across talent and leadership, performance and reward, culture, employee engagement, organizational change, employee experience and the Employee Value Proposition. The role combines senior counsel with hands‑on delivery, bringing structure to a complex portfolio and helping colleagues understand what is changing, why it matters and what action is required.

As an IFS Director, the role leads complex initiatives, owns senior stakeholder relationships and delivers measurable firm‑wide impact. It applies deep functional expertise and sound judgment to sensitive issues, collaborates across functions and develops the capability of others.

• Develop and deliver an integrated global communications strategy for the People agenda, aligned with Kroll’s business priorities, corporate narrative, culture and values.
• Own the People Communications roadmap and editorial calendar, prioritizing and sequencing activity to create a coherent employee experience and reduce duplicative or competing messages.
• Translate complex People strategies, policies and programs into clear, relevant messages for different employee audiences and regions.
• Anticipate communication needs, risks and opportunities; bring proactive recommendations to the Chief People Officer and People Leadership Team.

Measures of Success:
Clarity and adoption of the strategy; alignment to business and People priorities; disciplined sequencing and delivery; stakeholder confidence; reduced duplication and message conflict.

• Serve as the principal communications advisor to the Chief People Officer and a trusted partner to the People Leadership Team, providing counsel and constructive challenge.
• Lead the Chief People Officer’s executive communications, including narratives, presentations, leadership messages, talking points, town halls and employee communications.
• Support the production of executive, Board-level and town hall materials that convey the People strategy, progress, impact and decisions with accuracy and clarity.
• Partner with HR to advise senior leaders on communications approaches to sensitive and high-profile matters, balancing pace, discretion, employee impact and alignment with the firm’s position.

Measures of Success:
Quality and timeliness of executive and Board materials; usefulness of counsel; consistency of senior leader messaging; stakeholder trust; sound handling of sensitive matters.

• Lead communications for enterprise-wide People initiatives across talent, leadership, performance, total rewards, culture, engagement, organizational design and employee experience.
• Partner with People Centers of Excellence, People Business Partners and Transformation leaders to build communication and engagement plans that support implementation and adoption.
• Develop change narratives explaining the case for change, colleague and leader impacts, and actions required at each stage.
• Equip leaders and managers with clear messages, practical toolkits and guidance to communicate with their teams.
• Use employee feedback to improve communications and make progress against commitments visible.

Measures of Success:
Delivery against program milestones; employee awareness and understanding; manager cascade readiness and use;…