HR Business Partner

Who we areVOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient.

This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.

We work with customers across 28 countries from 10 VOIS locations:
Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.#VOIS #Be Unrivalled #Create The Future About  this role

We are seeking an experienced HR Business Partner to provide strategic and operational people partnership across VOIS Technology Onshore teams in Western Europe, the Global Operations and Performance Centre (OPC), and Vodafone Cloud & Infrastructure (VCI). Based in the UK, this role partners closely with senior leaders across multiple countries to translate business priorities, transformation initiatives and workforce strategies into a cohesive people and capability agenda.

The successful candidate will play a key role in organisation design, workforce planning, talent and succession management, employee engagement, inclusion, leadership development and business transformation. This role combines strategic influence with hands-on delivery, helping leaders build high-performing, self-sufficient teams while ensuring people decisions are commercially sound, data-informed, compliant and aligned with VOIS priorities.

What you’ll do Partner with senior leaders across VOIS Technology Onshore, OPC and VCI to align people priorities with business, customer and commercial objectives.

Develop and deliver integrated annual and multi-year people and capability plans with clear measures, ownership and governance.

Provide trusted coaching, challenge and guidance to leaders on workforce, organisation, talent and transformation decisions.

Lead workforce planning activities, including workforce budgets, productivity initiatives, organisational efficiencies, right-shoring and location strategy.

Drive the people agenda relating to AI and automation adoption, including capability redesign, workforce impact assessment, reskilling and responsible implementation.

Identify critical and future capabilities and develop build, buy, borrow and redeploy strategies to address skill gaps.

Strengthen leadership and manager effectiveness by improving people-management capability and increasing business self-sufficiency.

Use workforce analytics and external market insights to identify trends and recommend targeted interventions relating to attrition, engagement, capability, succession, mobility and workforce costs.

Lead the people aspects of organisation design and transformation programmes, including operating model changes, role clarity, spans and layers, workforce transitions and location strategies.

Assess organisational change impacts, manage risks and support compliance with local legal, employee relations and consultation requirements.

Design and coordinate effective change and communication plans that support colleagues through transformation.

Enhance succession planning and talent pipelines for critical and senior positions.

Partner with Talent Acquisition on strategic hiring activity, ensuring strong capability, diversity and quality outcomes.

Facilitate performance and talent calibration processes that promote fair, evidence-based decision-making.

Coach leaders on leadership effectiveness, team performance, development, accountability and continuous improvement.

Analyse employee engagement and listening data to identify root causes and drive targeted action plans.

Promote inclusive leadership practices and equitable access to development, progression and career opportunities.

Partner with specialist teams on complex employee matters while maintaining appropriate governance, confidentiality and compliance.

Lead or contribute to cross-functional and cross-country people programmes, ensuring…