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Enterprise TAC Engineer - Incident & Escalation Lead
Job in
Greater London, London, Greater London, EC1A, England, UK
Listed on 2026-01-13
Listing for:
Netskope
Full Time
position Listed on 2026-01-13
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
A leading cloud security firm in Greater London is seeking a Service Delivery & Supportability Engineer. You will be the primary contact for top-class IT administrators and will work closely with the technical support team. The ideal candidate should have experience in escalation management, a background in IT security, and the ability to mentor junior staff. This role involves collaborating with various departments and managing escalated support issues while contributing to overall process improvements.
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