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Desktop Support Engineer
Job in
London, Greater London, EC1A, England, UK
Listed on 2026-01-13
Listing for:
F5 consultants
Full Time
position Listed on 2026-01-13
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Location:
On-site in Barrow-in-Furness Clearance:
Sole UK Nationals only - eligible for SC Security Clearance
About the Role:
We're looking for an organised, hands-on Desktop Support Engineer to join a dedicated on-site team supporting a secure government environment. You'll play a key role in delivering high-quality IT support across Install, Move, Add and Change (IMAC) activities, ensuring users have the right equipment, configured correctly, and ready to perform. This role suits either an experienced IT Support Engineer or a career-changer with solid technical aptitude looking to grow within a structured, professional environment.
What You'll Do:
Device Management:
Build, configure, and rebuild user devices in line with service requirements. Inventory & Stock Control:
Maintain accurate hardware records and follow stock control processes, including allocation and disposal. Service Coordination:
Manage IMAC activities from initiation to completion, ensuring timely delivery against SLAs. Customer
Experience:
Provide a friendly, professional service at all times, supporting users on-site and ensuring minimal disruption. What You'll Bring Experience in IT support or a strong technical foundation with a willingness to learn. Working knowledge of Windows 7-10 and common software installation processes. Familiarity with ticketing systems (e.g. Service Now). Basic understanding of networking and server environments. Excellent communication, organisation, and troubleshooting skills.
Ability to work under pressure, meet deadlines, and manage multiple tasks. A positive, adaptable mindset with a team-first approach. Why Join:
Stable, full-time role in a secure, professional environment. Structured hours with an early finish every Friday. Opportunity to develop your technical skills and grow within a leading IT services provider. Inclusive and welcoming culture that values collaboration and professional growth. Job Types: Full-time, Permanent Benefits:
Company pension
Work Location:
In person Job Types: Full-time, Permanent RSG Plc is acting as an Employment Agency in relation to this vacancy.
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