Business Analyst

We are Kocho

Kocho recognise that technology on its own does not deliver change and offers technology adoption services alongside excellent technical consulting to enable our clients to achieve their business goals on their journey to Become Greater. Kocho is an equal opportunities employer. We make recruitment decisions based on qualifications, skill set and experiences. We consider all suitable candidates regardless of their age, sex, gender reassignment, race, religious beliefs, or lack thereof, marital status, disability or sexual orientation or any other protected characteristic.

This is mindset aligns with our company values as we understand that we are Better Together.

Working as part of a wider transformation team, the Business Analyst works closely with customers and internal teams to gain a strong understanding of business strategy, processes, services, and operating context. The role focuses on capturing and analysing business requirements, identifying process improvements and ensuring business needs are clearly translated into effective technical solutions.

This role plays an important part in representing the customer perspective throughout delivery and supporting change initiatives across multiple projects.

• Identify key stakeholders and gather business requirements and functional specifications
• Analyse, document, and map business processes, including defining “As Is” and “To Be” states
• Support the identification of gaps, risks and opportunities for process improvement
• Work closely with technical delivery teams to ensure business requirements are understood and reflected in solution design
• Challenge assumptions to ensure proposed solutions meet both current and future business needs
• Collaborate with Project Managers, Technical Leads and project stakeholders to ensure priorities and dependencies are clear
• Support User Acceptance Testing (UAT), including test planning, execution support, and defect management
• Assist with the development and delivery of training materials and support for end user
• Work with internal teams and third-party vendors, including developers, architects, QAs, and other business analysts, using a range of delivery methodologies and tools
• Maintain clear documentation and ensure traceability of requirements throughout the delivery lifecycle

You’re great at:

• Delivering business process improvement and change outcomes
• Communicating clearly and managing expectations with stakeholders at different levels
• Working collaboratively in cross-functional teams while balancing competing priorities
• Managing multiple tasks or projects simultaneously
• Building strong professional relationships with clients and internal teams
• Applying strong analytical thinking and attention to detail
• Managing time effectively and delivering against agreed commitments

It would be great if you have:

• Practical experience working as a Business Analyst in a transformation or delivery environment
• Experience supporting projects using recognised delivery methodologies, particularly Agile
• An understanding of the technologies used within a Microsoft-centric environment e.g. Entra, Purview, Defender, M365, Azure etc.
• Experience using delivery and collaboration tools such as Microsoft Office 365 and Azure Dev Ops
• Exposure to UAT processes and business change activities
• Experience working in a consulting, systems integrator or similar client-facing environment
• An industry-recognised Business Analyst qualification (desirable but not essential)