PMO Lead - GBS

About Informa

At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact. We’re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data‑driven services and academic research.

We are home to over 14,000 colleagues across 30 countries and are a member of the UK’s FTSE 100 group of leading public companies.

As the PMO Lead you will serve as the delivery assurance cornerstone within Informa's Global Business Services (GBS) function, ensuring work streams deliver on commitments while supporting strategic initiatives including GBS's response to One Informa and its resulting target operating model evolution. This role enforces accountability, maintains real‑time visibility of delivery status, manages critical dependencies, and drives proactive risk mitigation. The position ensures operational execution meets agreed timelines, scope, and quality standards while providing senior stakeholders with transparent insights into programme health.

• Hold work streams accountable for delivering committed scope within agreed time frames
• Implement tracking mechanisms to provide real‑time visibility of delivery status against baseline plans
• Conduct regular delivery reviews to verify progress, identify slippage, and drive corrective actions
• Ensure work streams maintain focus on agreed priorities and prevent scope creep
• Establish clear metrics to measure delivery performance and highlight deviations requiring intervention

• Proactively identify, document and manage dependencies between work streams
• Ensure workstream leads understand the impact of their delivery timelines on dependent activities
• Facilitate cross‑workstream coordination to align delivery schedules and prevent bottlenecks
• Maintain dependency maps and critical path analysis to highlight potential delivery conflicts
• Coordinate integration points between work streams to ensure seamless end‑to‑end delivery

• Drive rigorous risk identification and assessment processes across all work streams
• Ensure appropriate mitigation strategies are developed and implemented for all significant risks
• Escalate issues that threaten delivery commitments according to established governance protocols
• Track issue resolution progress and hold owners accountable for timely closure
• Analyse patterns in risks and issues to identify systemic problems requiring programme‑level intervention

• Implement standardised reporting frameworks that clearly communicate delivery status, risks, and issues
• Provide objective assessments of workstream health based on quantifiable metrics
• Challenge overly optimistic status reports and ensure transparency in delivery challenges
• Prepare executive‑level reporting that highlights critical decision points and required interventions
• Maintain comprehensive programme documentation including delivery plans, RAID logs, and change requests

• Consistent delivery of workstream commitments according to agreed scope, timeline, and quality standards
• Early identification of delivery risks with implemented mitigation strategies
• Seamless coordination between interdependent work streams
• Transparent reporting of programme status with no surprises for stakeholders
• Effective issue management with clear ownership and resolution paths

What We're Looking For

• Bachelor's degree in Business Administration, Project Management, or a related field (or equivalent experience)
• 2+ years of experience in a project support or PMO role, preferably within a corporate or shared services environment
• Proficiency in project management tools (e.g., MS Project, Jira, Smartsheet, or similar)
• Advanced knowledge of Microsoft Office Suite (Excel, PowerPoint, Word)
• Strong organisational and time‑management skills
• Excellent communication and interpersonal skills
• Ability to work collaboratively in a fast‑paced, dynamic environment
• Certification in Project Management…