Business Analyst

Business Analyst

📍

Location:

London (Hybrid - 1-2 days/week onsite)
📅 Contract Length: 6 Months
💰 Day Rate: £475-£500/day
🕒 Engagement:
Full-Time Contract

Overview:

A leading insurance intermediary is embarking on a strategic transformation of its placement operations and is seeking a Business Analyst to play a key role in delivering this change. This full-time contract position is ideal for someone with strong experience in structured commercial insurance markets and a deep understanding of broking workflows.

Key Responsibilities:

Placement Process Transformation

Collaborate with business and operations teams to define and optimise placement workflows.
Support solution design, testing, and implementation phases, including training and post-launch support.
Improve processes across document creation, order handling, endorsements, and post-placement activities.

Stakeholder Engagement

Act as a conduit between broking teams, operational leads, technology partners, and external vendors.
Lead workshops and interviews to gather and translate business requirements.

Process & Systems Analysis

Map current and future state workflows using tools like Visio and JIRA.
Work with broking platforms and CRM integrations (e.g., Salesforce).
Ensure alignment with internal governance and industry conduct standards.

Governance & Reporting

Maintain RAID logs and contribute to project documentation.
Deliver insights and metrics to support continuous improvement.

What You'll Bring:

Proven experience in insurance broking, ideally within structured or regulated markets such as the London insurance ecosystem.
Strong understanding of placement processes across the full lifecycle.
Proficiency in tools like Azure Dev Ops, Visio, and Salesforce.
Excellent communication and stakeholder management skills.
Experience working in Agile environments and managing multiple work streams.
Familiarity with regulatory compliance and operational risk frameworks