More jobs:
Functional Analyst; MS Dynamics Customer Insights - Journeys
Job in
London, Greater London, W1B, England, UK
Listed on 2026-01-25
Listing for:
Expleo UK LTD
Full Time
position Listed on 2026-01-25
Job specializations:
-
IT/Tech
Business Systems/ Tech Analyst, Data Analyst
Job Description & How to Apply Below
Seeking a commercially minded professional who has Microsoft Dynamics 365 Customer Insights - Journeys knowledge and insurance expertise. The ideal candidate will combine understanding of complex insurance sales or event management cycles with proficiency in Microsoft solutions (e.g. Dynamics 365) to drive conversations between client technical and marketing/commercial teams. This role supports high-value and long-cycle commercial insurance business, focusing on vehicle and marine sectors rather than retail.
Lead the data analysis to generate actionable insights that improve business processes.
Collaborate with marketing/commercial and development teams to formulate requirements.
Map complex user journeys.
Partner with business development teams to enhance Microsoft Dynamics 365 Customer Insights utilisation and data-driven decision-making.
Supports product innovation
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