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IT Service Desk Specialist — ITIL & ServiceNow
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-02-06
Listing for:
Methods Business and Digital Technology
Full Time
position Listed on 2026-02-06
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
A leading IT consultancy in Greater London is seeking a Service Desk Analyst to provide first line support in an ITIL-aligned environment. The role involves processing incident alerts, resolving technical issues, and ensuring service restoration while maintaining high standards of customer service. Candidates should have technical support experience and relevant certifications like ITIL Foundation. The position offers professional growth, wellness support, and competitive benefits including a discretionary bonus, private medical insurance, and life assurance.
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