Research Associate Publisher II

Location: Greater London

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London time type:
Full time posted on:
Posted Todayjob requisition :
R## Research Associate Publisher II
** Salary:** £46,000 per annum  
*
* Location:

** London EC1A  
*
* Contract:

** Six-month fixed-term, full time  
*
* Hours:

** 37.5 hours per week  
** Working Pattern:
** Monday–Friday, 9:00am–5:30pm (1-hour unpaid lunch)  
** Work Model:
** Fully onsite### ## About the Role As a
** Research Associate Publisher II**, you will play a critical role in the delivery of high-quality, time-sensitive research publications for a global financial services client. Operating within a Williams Lea team of nine across London, Hong Kong, Tokyo, and India, this role is central to ensuring research publications are produced, quality-controlled, and distributed accurately, compliantly, and on time.

The position is heavily delivery-focused, with approximately 70% of time dedicated to business-as-usual (BAU) publishing activities and 30% to change, UAT, and technology initiatives. Pre-deal publishing is a core and business-critical component of the role and occurs frequently, requiring precision, speed, and sound judgement.

Once trained, the successful candidate will be trusted to make day-to-day operational decisions independently, escalating issues appropriately while maintaining ownership of outcomes.### ### Key Relationships & Scope
* Daily collaboration with Research Analysts, Operations, Technology teams, and offshore partners
* Close partnership with the onshore publications team across EMEA and APAC
* Primary regional focus on EMEA, while contributing to global consistency of service
* Regular interaction with senior stakeholders to ensure service standards and expectations are met### ###

Key Responsibilities ### Operational Delivery
* Support Research Analysts in the authoring, formatting, and publishing of research reports across end-to-end workflows
* Manage and execute high-volume, time-critical pre-deal publishing, including preparation of client lists, entitlement checks, and coordinated distribution
* Monitor workflows, priorities, and handoffs across onshore and offshore teams to ensure deadlines, quality, and SLAs are consistently met
* Perform rigorous quality control, proofing, and compliance checks to ensure accuracy, consistency, and adherence to publishing standards
* Make informed operational decisions daily to maintain service excellence, escalating where appropriate### Change, UAT & Continuous Improvement
* Actively participate in UAT cycles, technology releases, and workflow enhancements
* Identify opportunities to improve tools, processes, and service outcomes; provide structured feedback to stakeholders
* Take ownership of Next Gen training materials and documentation, ensuring they remain accurate and up to date### Training & Onboarding
* Coordinate with Research Trainers to support onboarding of new joiners
* Assist with access requests, systems setup, and operational training
* Identify training needs and support the delivery of training sessions on publishing processes and tools### ### Client Focus & Service Excellence
* Deliver consistently high levels of customer service and proactive communication throughout the publication lifecycle
* Build trusted relationships with end users and client stakeholders
* Resolve client issues effectively, ensuring root causes are addressed and lessons learned are shared
* Actively encourage and incorporate client feedback to drive service improvements### ### General Responsibilities
* Build strong working relationships across the Williams Lea global network
* Share knowledge and best practices across the team
* Maintain a positive, professional, and solutions-oriented approach
* Champion Williams Lea values and culture, acting as a role model at all times
* Take ownership of personal development and continuous learning### ### Essential Skills & Experience
* ** Organisational & Project Management

Skills:

** Proven ability to manage multiple priorities and deliver under tight deadlines in a fast-paced environment
* ** Attention to Detail:
** Exceptional accuracy and quality focus across all stages of publishing
* ** Communication &

Collaboration:

** Strong interpersonal skills with the confidence to work across global teams and escalate when required
* ** Training & Knowledge Sharing:
** Experience supporting or delivering training and onboarding activities
* ** Problem Solving & Judgement:
** Ability to assess issues, make decisions independently once trained, and seek support when needed
* ** Technical

Skills:

** Advanced MS Office (Word, Excel, Outlook); working knowledge of SharePoint and Adobe Acrobat### ### Personal Competencies
* Proactive, self-managing, and resilient in a high-pressure environment
* Confident decision-maker with sound judgement
* Strong team player with a…