UX​/UI Designer; FTC

End Date

Sunday 22 February 2026

£70,929 - £78,810

Hybrid Working, Job Share

Lloyds Banking Group is the UK’s leading bank with over 30m customers and its biggest digital bank, with over 20 million active online customers. We’ve placed an ambitious transformation programme and a multi-channel approach to banking at the heart of our strategy to be the best bank for customers, backed by significant investment in our platforms and people over the next three years.

We serve millions of customers every day, from individuals and families to large businesses and corporations. This means we’re well‑placed to help Britain prosper by shaping the way we spend, save and borrow.

JOB TITLE: UX/UI Designer (12-Month FTC)

LOCATION: London

SALARY: £70,929 - £78,810

HOURS: Full Time

DURATION: 12-Month Fixed-Term Contract

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time in the London office. Occasional travel to other group locations (e.g. Leeds, Manchester, and Edinburgh) may be required.

As a UX/UI Designer, you will be part of design team supporting the labs in API & Digital Services platform of Lloyds Banking Group. You will collaborate closely with engineers, product owners, and consumers (internal engineering colleagues) to understand user needs and behaviours. You'll employ rapid prototyping and user testing techniques to craft and refine end to end colleague‑centric journeys and North Star experience visions for various API & Digital Services products and services.

• Work in a technically focused environment, balancing complex outcomes with consumer needs.
• Craft the end-to-end user experience, bringing together a cohesive journey step by step.
• Bring designs to life through Figma and feel confident in running user testing sessions.
• Balance business requirements with user needs, gathering user research and rationale to align stakeholders on individual user needs. You’ll know when to diplomatically push back, if necessary, to act on what’s right for the customer.
• Be adaptable to the technical constraints of different platforms yet still be able to give guidance on creating the best possible end‑user experience.
• Advocate customer inclusion, ensuring designs are inclusive and accessible to customers of all ages, backgrounds, and technical abilities.
• Collaborate closely with other designers, product owners, and engineers

• Strong, demonstrable experience as a UX Designer
• Highly motivated, proactive, and driven to achieve individual and collective goals.
• Experience in running usability research sessions, creating an environment that encourages innovation and learning.
• Comfortable being the UX expert in the lab, leading all aspects of UX, talking with users and building outputs.
• Excellent prototyping and layout skills, clearly articulating these to internal customers and development teams.
• Comfortable using and building on existing design systems, proactively recommending new ways to improve and extend them.
• Strong relationship‑building skills, an innovative approach to problem‑solving, and credibility when dealing with senior audiences, with the confidence to provide a healthy challenge where appropriate.
• A collaborative mindset, working closely with a multi‑disciplinary team, and a desire to see designs through to delivery, communicating with developers to ensure designs meet specifications and can be used by a broad range of users

• History of communicating with users to understand their needs and balance these against outcomes.
• Some experience as a Visual Designer

At the heart of our organisation, the API & Digital Services Platform plays a vital role in enabling the transition from a centralised, monolithic model to a federated model, where platforms can operate and implement change safely, and independently discover, build and deploy quality API's. You will work directly with feature teams to help them consider how consumers experience their products and services, aiming to build effective Dev Ops experiences that…