Junior Delivery Manager, APOLITICAL

• Reporting to:
  Course Delivery Manager (remote)
• Visa sponsorship:
  Unfortunately, we are unable to offer visa sponsorship for this role. Applicants should have the right to work in the UK at the time of application.
• Background checks:
  Due to the non-partisan nature of the work we do with global governments and partners, all employees need to pass background checks, verifying your identity, education (if relevant), work history, sanctions, criminal record, adverse financial history, right to work, media and social media.
• You can expect to hear from us, no matter the outcome, by: 27th February 2026
• Salary expectations:
  We aim for transparency on salary bands. If our range is misaligned with your expectations, we’d welcome an open conversation as early as possible.

Apolitical's mission is to make governments smarter for people and the planet and we reach over 40 million public servants through our partnerships with governments globally. We are the largest global network for governments, used by 500,000+ public servants in 160 countries to find and share best practices and gain skills on critical topics from AI to climate change to emerging technologies.

Apolitical’s portfolio of learning products is growing quickly. As we scale, we need to ensure our internal tools, processes, and delivery systems are as strong as the content we deliver. This role is crucial to keeping our backend running smoothly and our learner-facing experiences high quality.

This is a hands‑on operational role focused on uploading, editing, and managing content across platforms like Contentful and Hubspot, while also improving how those systems serve the wider team. The person in this role will be a go‑to team member for all things content operations from spotting a typo in a course to coordinating updates across internal tools.

Success will come from being highly detail-oriented, a strong communicator, and someone who takes ownership of their work and seeks to improve processes, not just follow them.

This role is core to Apolitical’s mission of helping public servants learn the skills they need to drive change. You’ll ensure our digital learning products are reliable, technically sound, and polished so public servants around the world can trust and enjoy the content they engage with.

You’ll also play a foundational role in shaping how our backend systems evolve, setting the stage for future innovation across our Learning and Product teams.

You’ll report to our Course Delivery Manager, who works remotely in the UK, and work closely with:

• Learning Designers who create the course content
• Product managers and engineers who build and maintain our platform
• Events and Partnerships colleagues who deliver our programmes
• Communications and Marketing team members supporting learner engagement

You’ll be one of the few people working across so many functions, making you a connector and enabler across the business.

• Upload and edit course content using tools like Contentful and Articulate ensuring accuracy and consistency
• Proofread and check content for typos, formatting issues, and tone alignment
• Collaborate with internal teams to implement updates, troubleshoot problems, and improve delivery workflows
• Help track and manage content-related project timelines and task progress
• Maintain and improve file structures, process documentation, and knowledge management
• Communicate clearly and regularly across teams to ensure smooth project handovers and status updates

• Be trained on Apolitical’s content management systems (e.g. Contentful)
• Shadow delivery processes to understand how content moves from draft to live
• Meet key collaborators across Learning, Product, Engineering, and Events teams
• Begin to own small content upload tasks with support

• Independently upload and QA course content across multiple tools
• Suggest improvements to existing workflows or documentation
• Maintain a clean and logical system for managing internal content files
• Coordinate with engineers or other teams on simple…