Financial Research Publishing Specialist

Financial Research Publishing Specialist

Location: London EC1A

Contract: Six-month fixed-term, full time

Hours: 37.5 hours per week

Working Pattern: Monday–Friday, 9:00am–5:30pm (1-hour unpaid lunch)

Work Model: Fully onsite

As a Research Associate Publisher II (internal title), you will play a critical role in the delivery of high-quality, time-sensitive research publications for a global financial services client. Operating within a Williams Lea team of nine across London, Hong Kong, Tokyo, and India, this role is central to ensuring research publications are produced, quality-controlled, and distributed accurately, compliantly, and on time.

The position is heavily delivery-focused, with approximately 70% of time dedicated to business-as-usual (BAU) publishing activities and 30% to change, UAT, and technology initiatives. Pre-deal publishing is a core and business-critical component of the role and occurs frequently, requiring precision, speed, and sound judgement.

Once trained, the successful candidate will be trusted to make day-to-day operational decisions independently, escalating issues appropriately while maintaining ownership of outcomes.

• Daily collaboration with Research Analysts, Operations, Technology teams, and offshore partners
• Close partnership with the onshore publications team across EMEA and APAC
• Primary regional focus on EMEA, while contributing to global consistency of service
• Regular interaction with senior stakeholders to ensure service standards and expectations are met

• Support Research Analysts in the authoring, formatting, and publishing of research reports across end-to-end workflows
• Manage and execute high-volume, time-critical pre-deal publishing, including preparation of client lists, entitlement checks, and coordinated distribution
• Monitor workflows, priorities, and handoffs across onshore and offshore teams to ensure deadlines, quality, and SLAs are consistently met
• Perform rigorous quality control, proofing, and compliance checks to ensure accuracy, consistency, and adherence to publishing standards
• Make informed operational decisions daily to maintain service excellence, escalating where appropriate
• Actively participate in UAT cycles, technology releases, and workflow enhancements
• Identify opportunities to improve tools, processes, and service outcomes; provide structured feedback to stakeholders
• Take ownership of Next Gen training materials and documentation, ensuring they remain accurate and up to date

• Coordinate with Research Trainers to support onboarding of new joiners
• Assist with access requests, systems setup, and operational training
• Identify training needs and support the delivery of training sessions on publishing processes and tools
• Deliver consistently high levels of customer service and proactive communication throughout the publication lifecycle
• Build trusted relationships with end users and client stakeholders
• Resolve client issues effectively, ensuring root causes are addressed and lessons learned are shared
• Actively encourage and incorporate client feedback to drive service improvements

• Build strong working relationships across the Williams Lea global network
• Share knowledge and best practices across the team
• Maintain a positive, professional, and solutions-oriented approach
• Champion Williams Lea values and culture, acting as a role model at all times
• Take ownership of personal development and continuous learning
• Organisational & Project Management
  
  Skills:
  
  Proven ability to manage multiple priorities and deliver under tight deadlines in a fast-paced environment
• Attention to Detail: Exceptional accuracy and quality focus across all stages of publishing
• Communication &
  
  Collaboration:
  
  Strong interpersonal skills with the confidence to work across global teams and elevate when required
• Training & Knowledge Sharing: Experience supporting or delivering training and onboarding activities
• Problem Solving & Judgement: Ability to assess issues, make decisions independently once trained, and seek support when needed
• Technical
  
  Skills:
  
  Advanced MS Office (Word, Excel,…