PDI Technician

DP World are currently recruiting for PDI Technicians to join our brand new multi-user warehouse based in Coventry (Segro Park). The purpose of these roles is to deliver efficient and high-quality pre-delivery installation, inspection, and testing of technical devices (including printers and photocopiers), associated third-party hardware, and pre-installation of relevant software. The role ensures that all equipment is fully operational and configured to customer specifications prior to final delivery.

This role could also be a consideration for Warehouse Operatives who have a strong interest or experience in technical/computer related repair or configuration.

• Perform pre-delivery installation and configuration of technical devices (including printers and photocopiers) and related hardware/software.
• Ensure all machines meet quality standards before dispatch.
• Provide technical assistance, coaching, and support to colleagues and trainees.
• Ensure training covers all aspects of PDI (pre-delivery installation), including scripting and DOA repairs.
• Perform factory-level repairs on DOA (Dead on Arrival) machines.
• Engage in technical scripting for Managed Print Services (MPS) and large-scale projects.
• Contribute ideas to enhance PDI workflows and repair practices.
• Support continuous improvement initiatives across the team.
• Record and report daily activity and performance data accurately in supplied tooling to support operational transparency and management reporting.
• Achieve service level agreements (SLAs) related to PDI output, refurbishment, and repair work.
• Maintain high standards of accuracy and efficiency.

• Previous experience in repairing, configuring and installing software/hardware (either in a personal or professional capacity) ideally within a logistics type environment.
• Background in computer/tech repairs would be beneficial.
• Strong warehouse operations experience with an interest or passion for technical/computer repairs and/or configuration.
• Electro/Mechanical skills with computers/printers/photocopiers highly desirable.
• High degree of technical competency, accuracy and attention to detail.
• Experience of working within warehousing or logistics highly desirable.
• Team working mindset.
• Strong work ethic with excellent communication skills (verbal and written).

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises syncreon, Imperial and P&O.

What’s more, we’re reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

We make trade flow to change what’s possible for everyone.