Salesforce Veeva Functional Lead

Job Specification:
Salesforce Veeva Functional Lead

Location: London

Employment Type: Permanent

Company: Experis – Consulting Client (Life Sciences)

Experis is supporting one of our key consulting clients in the Life Sciences sector as they continue to expand their Salesforce and Veeva capability. We are looking for a highly skilled Salesforce Veeva Functional Lead to join their team on a permanent basis in London.

This role is ideal for a Salesforce professional with deep Veeva experience, strong functional leadership skills, and a passion for delivering impactful digital transformation within Life Sciences.

• Act as the functional lead for Salesforce and Veeva CRM implementations across multiple Life Science programs.
• Gather, analyse, and translate business requirements into scalable functional solutions.
• Lead client workshops, discovery sessions, and functional design discussions.
• Produce detailed functional documentation including user stories, process flows, and configuration specifications.
• Drive end‑to‑end solution design across Veeva modules such as Veeva CRM, Medical, Commercial, Events Management, and CLM.
• Collaborate closely with technical architects, developers, and project managers to ensure successful delivery.
• Support system configuration, testing cycles (SIT, UAT), training, and deployment activities.
• Act as a trusted advisor to stakeholders, guiding best practices in Veeva and Salesforce platform usage.
• Ensure compliance with industry regulations including GxP, data privacy, and validation requirements.
• Provide post‑go‑live support and continuous improvement recommendations.

• Proven experience as a Salesforce Functional Consultant or Lead within Life Sciences.
• Strong background in Veeva CRM and wider Veeva Commercial Cloud modules.
• Expertise in functional analysis, solution design, and requirement gathering.
• Solid understanding of Salesforce Sales Cloud, Service Cloud, and platform fundamentals.
• Knowledge of Life Sciences commercial, medical, and regulatory processes.
• Excellent communication and stakeholder‑management skills.
• Ability to work in hybrid or client‑facing environments in London.
• Veeva CRM certification(s) or Salesforce certifications (Admin, Consultant).
• Experience in regulated (GxP/GMP) environments.
• Understanding of integrations, data models, and master data management.