Cloud Infrastructure & DevOps Engineer

Job Title

Cloud Infrastructure & Dev Ops Engineer

Department:
Information Technology

Reports To:

Cloud Infrastructure Manager

Location:

Hybrid

The Infrastructure & Dev Ops Engineer role operates within the Global Forwarding Information Technology Division with a focus on its software products. This hybrid role blends traditional infrastructure engineering while helping evolve the organisation towards automated, cloud‑driven operations, including CI/CD and Infrastructure‑as‑Code (IaC) best practices.

The candidate will play a key role in maintaining reliable, secure, and scalable systems while driving automation and modernisation across the technology estate. The role is highly collaborative, working with development teams on the deployment and management of code, and with IT operations colleagues to ensure that environments are efficient and smooth running.

They will ensure that the final product is Enterprise level ready, fully supported by the rest of the IT operations team, and documented to a high level.

• Investigate, plan and implement solutions to achieve company strategy
• Maintain and optimise cloud‑hosted environments, ensuring continual availability
• Deliver solutions in a robust and repeatable way, using best practice automation and orchestration techniques
• Monitor system performance, capacity, and availability using modern observability tools
• Implement and maintain backups, disaster recovery, and patching strategies
• Troubleshoot complex infrastructure issues across servers, networks, and applications
• Ensure systems are compliant with Information Security Policy

• Good understanding of customer requirements and how these translate into technical requirements of a system
• Implementation of various development, automation tools and cloud infrastructure, e.g. use of Terraform
• Creation and maintenance of Azure native application YAML‑based pipelines including configuration
• Contribute to definition and setting of development, test, release, update, and support processes
• Monitoring of processes during the software development lifecycle, checking for adherence and proposing improvements and efficiencies
• Selection and deployment of appropriate CI/CD tools
• Implement continuous improvement across CI/CD pipelines
• Managing and implementing recommendations for Azure scaling and subscription changes
• Strive for continued automation of processes wherever possible
• Keep up to date with changes in cloud frameworks to reduce risks to current systems, take advantage of new beneficial features, and stay compliant with the latest standards
• Champion innovation and help define and articulate the vision for future cloud development
• Provide progress reports, flagging risks and issues, working alongside Product Delivery Managers and Technical Leads

• Identifying and actioning cloud‑based governance and “right size/cost” optimisations across the organisation
• Create and maintain technical documentation relating to infrastructure and processes
• Provide mentorship and SME support to junior colleagues and co‑workers
• Undertake any training that may be required by the Company
• Perform duties and other work as required by line or senior management
• Work within the limits of authority as laid down by the Company and delegated by local management, in particular the authority to recruit staff and purchase goods and services

• Level 2 English and Maths or equivalent
• Degree level qualification or proven experience in a similar role
• Proven experience in a commercial environment
• Excellent team working and communication skills
• Solid experience with Windows and/or Linux server administration
• Hands‑on experience with cloud platforms (Azure or AWS preferred)
• Proficiency with CI/CD tooling and version control (Git)
• Strong scripting/programming skills (Power Shell, Bash, Python)
• Understanding of networking fundamentals (TCP/IP, Load Balancers, DNS, DHCP, routing, firewalls)
• Experience with monitoring/observability tools
• Understanding of Information Security best practices
• Demonstrable knowledge and experience of implementing Dev Ops principles and IaC tools (e.g.…