IT Project Manager

Our Role

We are seeking an experienced IT Project Manager to join our dynamic team. The ideal candidate will have a strong background in project management, excellent communication skills, and a proven track record of successfully leading and delivering projects using both Agile and Waterfall methodologies. The Project Manager will work closely with cross‑functional teams to ensure the timely and successful delivery of high‑quality projects, across our portfolio (POS, Website, App channels and ERP and integration technologies).

• Lead end‑to‑end delivery of large‑scale IT projects across retail and e‑commerce platforms
• Manage initiatives including e‑commerce, POS, payments, insights and integrations
• Own project scope, plans, milestones, budgets, risks, and dependencies
• Deliver software projects using Agile, Waterfall, or hybrid methodologies as appropriate
• Ensure solutions are scalable, resilient, and fit for a multi‑channel retail environment

• Significant experience delivering complex IT projects within retail and/or e‑commerce environments
• Strong understanding of omnichannel retail systems and customer journeys
• Deep knowledge of the software delivery lifecycle
• Proven ability to manage multiple stakeholders and suppliers in fast‑moving organisations
• Experience delivering customer‑facing digital platforms and store systems
• Excellent communication, leadership, and problem‑solving skills
• Experience with major e‑commerce platforms and technologies (e.g. SAP Commerce, Finops D365, Databricks)
• Project management certification (PRINCE2, PMP, Agile
  
  PM, SAFe, etc.)
• Strong financial and resource management
• Transitioning systems into service support

• Commercially minded with a strong customer focus
• Confident operating at senior stakeholder level
• Calm, pragmatic, and resilient under pressure
• Highly organised with a delivery‑focused mindset
• Comfortable working at pace on concurrent initiatives

• Discount – Up to 50% discount (dependent on contract type)
• Holiday – 25 days, increasing to 28 days with length of service
• Holiday Buy – opportunity to buy up to an additional 5 days holiday
• 10% Bonus Potential – In addition to our competitive salaries, all our permanent employees are entitled to join a discretionary bonus scheme (dependent on contract type)
• White City House (Soho House Group) Tenants Membership at a discounted rate, offering access to facilities in the House
• Wagestream Money Management app – access to Wagestream gives you power over your pay and supports financial wellbeing
• Continued Development – we offer structured support from our own in‑house Learning and Development Hub
• Pension Scheme
• Life Assurance
• Private Medical

• Fruit basket daily
• Tea and coffee provided
• Hybrid working pattern with WFH – option on Mondays and Fridays
• Social – Christmas party/social events throughout the year
• Seasonal Sample Sales
• Volunteer Day – with a charity of your choice

At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities.

We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong.

We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process.

We'd love you to join us on our journey.

We are committed to building a sustainable legacy that will enable a brighter future for people and our planet. We believe this should be reflected in everything we do.