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Service Desk Delivery Lead

Job in London, Greater London, W1B, England, UK
Listing for: Zenzero
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    Technical Support, Systems Administrator
Job Description & How to Apply Below
A Managed Services Provider is seeking a Service Pod Manager in the United Kingdom. This critical role involves overseeing service operations and ensuring high-quality support is provided to customers. The ideal candidate will have technical expertise, experience in line management, and familiarity with ITIL practices. Responsibilities include managing staffing levels, mentoring staff, and collaborating with other teams. Strong troubleshooting skills and proficiency in Microsoft 365 are essential for success.
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