Senior Data & Insight Analyst

We’re a national law firm with a local reach. Our legal experts are here for you. Whether it’s personal or business, we understand that everyone’s situation is different. But we’re more than just a law firm – we’re a team of people working together to help individuals and businesses navigate life’s ups and downs. Working here you’ll feel a part of our friendly and inclusive environment.

We’ll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things and make a real difference to our clients and communities.

We're always looking to support our colleagues to work in a way that works best for them and everyone else, including our clients, the business and the regulators. Please speak to a member of our Recruitment and Onboarding team for more information.

Our vision is to put data at the heart of everything we do, to unleash its potential across the business and enable data led decisions that will increase the value of our services to clients, colleagues and communities.

The Senior Data & Insights Analyst will be an evangelist for data insights, promoting and enabling data-led decision making around the business by engaging with key stakeholders.

They will help accelerate the value to the business from rollout of new case management systems across all areas. Specifically, that is a combination of analytics on user behaviour, developing key product reporting and supporting the Data Quality team ensure that data is captured accurately and complete across key business processes by giving visibility of that and trend of improvement.

Working closely with the Analytics team they will be senior member using their knowledge and experience to help the rest of the team develop solutions to business challenges.

They will share their ideas, help synergise existing reporting, provide support and cover to the rest of the team, and work to continuously improve our existing suite of reports and share business knowledge, context and experience to add value to analytics projects.

The role holder will work with business stakeholders across the group, in particular the product transformation team, Client Services teams, Data Governance teams and the rest of the Data & Analytics team to turn information into usable intelligence and knowledge. Helping stakeholders develop their data requirements, analysis solutions and the types of outputs they require (from operational real-time reports to executive dashboards, to deep-dive insight reports) to ensure they can make the right decisions for the business.

They will be required to deliver those solutions, dashboards or insight reports to our stakeholders to a high quality and in a timely manner. These outputs need to be in a clear, easily interpreted and actionable manner.

• Lead the team in developing new high quality and insightful Power BI dashboard and reporting.
• Apply experience to identify ways to visualize and present information in a user-friendly manner
• Manage own workloads, to deliver projects at pace and to a high quality, and to ensure their progress is visible to the Analytics and Product development teams.
• Develop analytical solutions to challenges highlighted by the business and support other team members in their solutions
• Promote and encourage a Data-driven culture, artfully choosing which measure we think the business should focus on, whilst providing self-service solutions.
• Collaborates and leads colleagues from across the business, ranging from simple analytical requests to building and maintaining complex business processes via Power Apps
• Sharing knowledge, techniques, and conducting research to improve and progress the Data & Analytics services
• Coordinates with analytics colleagues to ensure consistent approach to the delivery of insights and analytics
• Develop an understanding of the business, its services and how the business works to identify opportunities for improvement based upon data and analytics, and to ensure that actions and recommendations from analytics and insight provides can be identified.

• Legal or professional services industry experience.
• Must…