Oracle Fusion Cloud Support Specialist

Overview

Oracle Fusion Cloud Support Specialist required by large, public-sector organisation. Your role will be to provide hands-on functional support across a live Oracle Fusion Cloud environment. You will be the key point of contact for day-to-day support, resolving routine and complex functional, data and integration issues, working closely with business users, ICT teams and third-party suppliers to ensure a positive user experience.

• Provide hands-on functional support across a live Oracle Fusion Cloud environment and act as the main point of contact for day-to-day support.
• Resolve routine and complex functional, data and integration issues, collaborating with business users, ICT teams and third-party suppliers to ensure a positive user experience.
• Configure enhancements, support quarterly Oracle updates, assist with testing and release management, and design and maintain reporting and analytics.
• Help improve system usage, promote Oracle best practice and contribute to knowledge transfer and documentation.

• Proven experience supporting and configuring Oracle Fusion Cloud, with functional expertise in: HCM (Core HR, Journeys, Talent), Payroll & Time and Labour, Oracle Recruiting Cloud, Finance (GL, AP, AR), Procurement.
• Strong experience with OTBI dashboards, BI Publisher reporting, Oracle Fusion workflows and integrations (inbound/outbound).
• Excellent troubleshooting, testing, UAT and change management experience would be a strong advantage.

The role is Outside IR35 and hybrid working is offered, with two days/week required on site in Essex.