Senior Integrations Engineer

Role Accountabilities (What is this role responsible for delivering?)

• Gather and analyze business and customer requirements to identify and prioritize opportunities to improve efficiency and processes through integration.
• Design and implement integration flows and enhancements, including EDI, APIs and/or file-based integrations.
• Develops and maintains EDI and API connections by working closely with internal and external customers and suppliers on data mapping and transactional requirements Experience with IBM Sterling Inflight a plus.
• Partner with development and design teams to support and provide oversight in designing and developing integration solutions and prototypes.
• Determine, conduct, and automate integration tests, load tests, and performance tests, including facilitation of test data and accounts set-up.
• Prepare and manage technical documentation and self‑service resources on integrations.
• Proactively monitor integration performance and troubleshoot, resolve, and report integration issues to impact teams and stakeholders.
• Adhere to established development and integration processes, best practices, and standards.
• Use user and stakeholder feedback to guide the development of new products and integration enhancements.
• Defines and updates ETL documentation library on business processes.
• Participate in integration vendor and tool selection to meet business needs and support development team workflows.
• Promote a collaborative team environment and work closely with colleagues and stakeholders to achieve goals.
• Manage relationships and provides a positive primary point of contact with external software vendors.
• Interprets the business needs of the company and the clients, proactively collaborating with teammates to deliver solutions demonstrating strong teamwork skills.
• Participates in after‑hours on‑call rotation.
• Provide coaching and mentorship to junior integration engineers.
• Provide direction and leadership for a team(s) of integration engineers.
• Performs other duties as needed and/or assigned.

• Champions team collaboration by fostering an inclusive environment that encourages open communication and the sharing of ideas across all levels.
• Drives cross‑functional initiatives by building partnerships and influencing stakeholders to achieve common goals without formal authority.
• Leads by example, demonstrating accountability, resilience, and a solution‑oriented mindset to inspire others.
• Facilitates the adoption of best practices by identifying process improvements and advocating for positive change within the team.
• Influences decision‑making by presenting data‑driven insights and articulating the team’s perspectives to management and other departments.
• Promotes a culture of recognition by celebrating team achievements and encouraging a sense of shared success.
• Supports the onboarding and integration of new team members, helping to build a cohesive and high‑performing unit.

• Make every effort to be aware of and understand your role in the event of a crisis.
• Make every effort to attend any relevant training, simulations and/or meetings relating to Crisis Management.
• Perform your role as best as possible in a calm and collaborative manner in line with the relevant policy and procedures in the event of a Crisis.
• Provide input and feedback towards the ongoing improvement of the Crisis Management framework and procedure.

• University degree or post‑secondary education (engineering, information systems, data analysis or computer science) – MBA is an asset, 7+ years of experience.
• 5–7+ years of experience with EDI integrations meeting business requirements across many trading partners.
• Experience with APIs including XML and JASON a plus. Integration platforms Mulesoft, SQL, Phyton.
• 3–5 years of experience in software development.
• Background in supply chain and logistics is preferred.
• Expertise with Microsoft Office products.
• Bachelor’s or Master’s degree in Computer Science, Information Systems, or related field.
• 7+ years of experience in integration architecture, with deep expertise in EDI, API development,…