Martech Consultant

Job Description Marketing / Customer Tech & Delivery - Martech Consultant (CL9)

About the Role:

You will be a crucial part of our Customer Technology team supporting the delivery of Personalisation Strategies with clients wanting to drive customer centric experiences. The successful candidate will need to have a particular expertise in Marketing Automation and Customer Data Platforms. Particular focus areas will be:

• Customer Data Strategy:
  Understanding data-driven approaches for audience building and segmentation for marketing campaign activation
• Personalisation and decisioning strategies and capabilities
• Data Orchestration:
  Integrating data seamlessly across platforms
• Product ownership, business analysis, project management (agile) and core consulting skills
• Strong technical understanding of commercial platforms in the personalization and CDP domains

You will be part of a high performing team tasked with supporting in growing the personalization and CDP capability and delivering for our clients through strategy and implementation projects. You should have demonstrable experience in the following areas:

• Gather business requirements, design process & solution for implementation of marketing solutions/ tools
• Conduct vendor assessment, client’s Mar Tech/ AdTech capability assessment
• Provide recommendations on optimizing the Mar Tech/ AdTech stack and develop use cases to improve utilization of existing Mar Tech/ AdTech stack
• Research, evaluate and recommend new Martech/Adtech systems and suppliers. Keep a holistic understanding of existing and upcoming platforms and how they connect into the broader marketing technology landscape.
• Partner with technology solution providers and marketing agencies to deliver the best solution meeting the needs of our clients
• Strong project management skills: ability to mobilize and organize across multiple stakeholders (client and internal) and projects
• Aside from client delivery, the selected candidate will also drive business development efforts and thought leadership in the personalization and CDP domain
• Be an AI/GenAI native, with hands‑on experience of using GenAI tools and with a strong understanding of how AI/GenAI/Agentic capabilities impact personalization strategies and marketing technology.

• Excellent oral and written communication skills
• Creating and maintaining client relationships
• Ability to establish and build on working relationships effectively
• Ability to solution and budget projects/ engagements for clients
• Experience in working with middle to senior management levels within existing organization / client organizations
• Strong experience in shaping and driving engagements

Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as:

• 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice.
• Family-friendly and flexible work policies.
• Attractive pension plan with financial wellbeing support and resources.
• Private healthcare insurance plan and Mental Wellbeing support.
• Employee Assistance Programme, Career Development and Counselling.
• A range of generous Parental Leave offerings.

Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for.

Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.

London

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