Senior Product Manager – Delivery

Overview

hackajob is collaborating with Verisk to connect them with exceptional tech professionals for this role. Verisk is a leading data-driven analytic insights and solutions partner for the insurance industry. We help the world see new possibilities and inspire change for better tomorrows. The Verisk Specialty Business Solutions Group (VSBS) within Verisk provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance.

As a Product Delivery Manager, you will be accountable for the successful delivery of client-facing and internal initiatives within a specific solution group. You will act as a key bridge between product strategy and execution, ensuring that delivery aligns with product vision, customer needs, and company goals. This is a hybrid role combining product-focused leadership with hands-on project delivery, contributing directly to revenue and customer satisfaction.

Product-Centric Delivery Leadership

• Partner with Director of Solutions and Product Manager(s) to align delivery execution with product strategy and company goals.
• Champion a product mindset across delivery teams—prioritizing customer outcomes, iterative value delivery, and continuous improvement.
• Manage the end-to-end delivery process, ensuring the product meets customer needs and quality standards.
• Act as the first point of contact for client escalations related to product delivery, collaborating with Product Managers, Account Managers and Project Managers to resolve issues swiftly.

Project & Programme Oversight

• Lead and manage a portfolio of delivery projects within the product line, ensuring alignment with product roadmaps and customer commitments.
• Directly manage high-impact projects, applying agile, waterfall, or hybrid methodologies as appropriate.
• Monitor delivery performance, identify risks, and implement corrective actions to maintain momentum and quality.

Strategic Planning & Resource Optimization

• Collaborate with the Product Manager to prioritize delivery initiatives based on strategic value, complexity, and resource availability.
• Collaborate with cross-functional teams, including developers, designers, and marketers, to ensure smooth delivery.
• Optimize resource allocation across the product team, balancing delivery timelines with evolving business needs and sales pipeline.

Data-Driven Decision Making

• Leverage product and delivery metrics and KPIs to identify trends, drive improvements, and support data-informed decision-making.
• Work with the PMO to enhance product delivery processes and ensure consistent reporting and governance.

Client Engagement & Incident Management

• Serve as a trusted advisor to clients, ensuring transparency, responsiveness, and alignment throughout the delivery lifecycle.
• Lead incident resolution efforts for escalated delivery issues, coordinating cross-functional teams to restore service and confidence.

Experience:

• 5+ years of experience in technology delivery leadership, ideally within a software product or SaaS environment.
• Proven track record of managing complex, multi-stakeholder delivery programs in the insurance or financial services sector.
• Strong understanding of product lifecycle management and agile delivery principles.
• Commercial acumen with the ability to balance customer value, product vision, and business profitability.
• Experience working in matrixed organizations with cross-functional teams.
• Excellent communication, stakeholder management, and problem-solving skills.
• Familiarity with insurance domain concepts is advantageous but not essential.