Senior CRM Manager - SFMC - Mths

Overview

Senior CRM Manager, 6 months
Rate: £300pd
Location: Central London, hybrid, 3 days per week in office
Start: ASAP

I am hiring a Senior CRM Manager for a leading Fin Tech payments business. This is a full-time contract for 6 months, hybrid working, with 3 days per week in the Central London office.

This is a hands-on delivery role to stabilise, execute, and optimise CRM activity across lifecycle, campaign, and automated communications. You will lead day to day execution in Salesforce Marketing Cloud, owning build through QA to launch, and driving performance improvements.

• Execute CRM strategy through Salesforce Marketing Cloud to deliver exceptional customer journeys and growth
• Own day to day SFMC campaign delivery, build, QA, launch, and optimisation
• Manage journeys, automations, triggered communications, and segmentation
• Monitor performance, run testing, and translate insights into improvements
• Partner with internal stakeholders across marketing, product, analytics, and compliance to keep delivery moving

• 5+ years in a Senior Account Management or similar client-facing role, ideally within a digital agency supporting Fin Tech
• Expert level CRM strategy experience, and hands-on Salesforce Marketing Cloud capability
• Proven SFMC experience across implementation, automation, and reporting
• Strong stakeholder management, you can translate business goals into CRM that performs
• Comfortable operating independently in a fast-moving environment, with strong QA discipline

Sphere Digital Recruitment is acting as an Employment Business in relation to this vacancy.