Lead Salesforce Technical Analyst

CRU International is a leading provider of business intelligence and consulting services in the metals, mining, and fertilizer industries. With over 50 years of experience, we offer valuable insights and analysis that help our clients make informed decisions in an ever-changing global market.

Lead Salesforce Technical Analyst CRU International is looking for an in-house Salesforce Technical Analyst to design, develop, and implement scalable Salesforce solutions that support growing business demand. This role partners closely with business stakeholders and technology teams to deliver end-to-end improvements, strengthen delivery best practice, and ensure high-quality integrations and documentation.

• Design, develop, and implement custom solutions using Salesforce
• Act as the sole Salesforce Technical Analyst, owning end-to-end delivery of new functionality
• Partner with Salesforce team members and business stakeholders to understand requirements and desired outcomes
• Work with the Enterprise Platform team to set up and embed a best-practice delivery framework
• Set up, maintain, and support integrations with other enterprise systems (APIs, web services)
• Maintain and update installed packages
• Stay up to date with Salesforce release schedules and new platform capabilities
• Document custom solutions, technical designs, processes, and workflows

• 2+ years’ experience working as a Salesforce System Administrator
• Demonstrated experience gathering and documenting requirements, business processes, and workflows
• Proven experience delivering new functionality end-to-end in a Salesforce environment
• Experience with Salesforce CPQ architecture
• Experience with APIs, integrations, and web services

• Strong stakeholder management and the ability to translate business needs into technical solutions
• Ability to explain technical development clearly to non-technical teams
• Analytical mindset, with the ability to understand complex datasets and business drivers
• Confident working autonomously and taking accountability for delivery outcomes
• Goal-oriented and able to operate effectively in a fast-paced, dynamic, results-driven environment
• Collaborative, approachable working style with a strong customer/support mindset
• Interest in developing strong corporate awareness and supporting cross-organisational activities

• Competitive salary and flexible benefits package.
• Opportunities for professional growth and development as part of a global company.
• A collaborative and supportive work environment.
• The chance to work with industry-leading experts and over a diverse range of topics and projects.