Senior Director, Business Process, ERP & Transformation

CHEP helps move more goods to more people in more places than any other organization on earth via our 347 million pallets crates and containers. We employ approximately 13000 people and operate in 60 countries. Through our pioneering and sustainable share‑and‑reuse business model the worlds biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

You’ll join an international organization big enough to take you anywhere and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work‑life balance and flexibility through our Hybrid Work Model.

We’re seeking a dynamic and strategic Senior Director of Business Process & ERP Transformation to spearhead the design, standardization and implementation of end‑to‑end business processes across our organization as part of a global ERP transformation. Reporting to the ERP Business Lead, you are the vital link between business functions and technology ensuring that process excellence is embedded within our ERP solution and aligned with both strategic objectives and operational realities.

• Lead the definition and harmonization of global business processes (e.g. Finance, Supply Chain, Procurement, HR) to align with ERP capabilities.
• Collaborate with functional leaders to co‑create process design principles and KPIs.
• Build the capability of Operational Excellence across the organization (regions & functions).

• Partner with Technical Services (IT) and system integrators to ensure process requirements are accurately translated into ERP configurations.
• Oversee pilot implementations and global rollouts ensuring timely delivery and adoption.

• Establish Global Process Ownership as a key element of the Operating Model of the organization.
• Engage with GPOs and GPLs to drive process excellence methods and decisions across the organization.
• Ability to engage at all levels in the organization from a technical as well as business perspective.
• Act as the primary liaison between global business units, functional teams and ERP programme leadership.
• Facilitate workshops and change impact assessments to align stakeholders on process changes.

• Support change management initiatives by identifying process impacts and helping teams adapt to new ways of working.
• Contribute to training content and ensure process owners are equipped to sustain the transformation.

• Ensure processes comply with internal controls, regulatory requirements and industry standards.
• Maintain documentation via chosen ERP process tool and oversee process governance post‑implementation.
• Ensure that Process and Data governance is adopted by regions and functions alike.

• Experience in process leadership, ERP implementation and cross‑functional transformation.
• Global exposure:
  Experience working in multinational environments with diverse stakeholders.
• Technical skills:
  Strong understanding of ERP systems, process mapping tools (e.g. Signavio, Nintex, etc.) and reporting platforms; experience with Business Process Architecture.
• Lean Six Sigma.
• Ability to translate complex business & technical problems into clear communication material.
• Soft skills:
  
  Solid communication skills across exec to operational levels, stakeholder management at all levels in the organization, an experienced facilitator with the ability to manage conflict and drive towards a solution.

Fully Remote

We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly with respect and has the opportunity to contribute to business success while realizing their potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity status as a veteran or basis of disability or any other federal, state or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer please contact us at

Required Experience: Exec

Key

Skills:

Anti Money Laundering, Account Management, Environmental Science, Channel Sales, Budgeting, Db2

Employment Type: Full-Time

Experience: years

Vacancy: 1