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Head of CRM – Global Automotive Data Insights Provider

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: PIE Recruitment
Full Time, Part Time position
Listed on 2026-02-17
Job specializations:
  • IT/Tech
    CRM System, Business Systems/ Tech Analyst
Salary/Wage Range or Industry Benchmark: 80000 - 110000 GBP Yearly GBP 80000.00 110000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Overview

Head of CRM – Global Automotive Data Insights Provider

£80–110k + bonus + benefits | North West London (Hybrid, 2 days/week)

Looking to lead a CRM transformation that actually matters? This is a rare opportunity to take full ownership of a global Dynamics 365 rollout — shaping strategy, simplifying processes, and driving adoption across a business that’s ready to change.

You’ll be the go-to expert, not just overseeing implementation but embedding CRM into the commercial DNA of the organisation. With direct access to senior leadership and a clear mandate for change, this is a chance to make a visible, lasting impact.

What You’ll Be Doing
  • Leading the end-to-end implementation of Dynamics 365 CRM across global teams.
  • Simplifying pricing and quoting processes to enable scalable growth.
  • Driving user adoption through coaching, stakeholder engagement, and process design.
  • Managing third-party vendors and internal stakeholders to deliver real business value.
What You’ll Need to Bring
  • A pragmatic, commercially-minded approach to solving complex problems.
  • Strong stakeholder management and communication skills across functions and cultures.
  • Comfort working in mid-sized, fast-moving environments — not large corporates.
Who They Are

This global data and analytics business is undergoing a major transformation, with CRM at the heart of its 5-year strategy. They’re serious about simplifying how they work, enabling digital experiences, and building scalable systems that support sales, marketing, and finance. With a collaborative culture and clear growth plans, it’s a great time to join!

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Consulting, Information Technology, and Customer Service
Industries
  • Motor Vehicle Manufacturing, Retail Motor Vehicles, and Motor Vehicle Parts Manufacturing

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