Director, Workplace Data & Insights Lead

About this role

Location

London, Edinburgh

If you’re passionate about data and want to influence how one of the world’s leading asset management firms operates, this is your opportunity. At Black Rock, we believe the workplace is a strategic asset—not just a location—and that data and insights should illuminate possibilities, guiding continuous evolution and amplifying Black Rock’s culture and impact. In this role, you’ll turn insights into action, shaping how employees experience work, and how Black Rock delivers for clients.

• Influence at Scale:
  Your insights will build how Black Rock Enterprise Services' operates globally—impacting nearly 30,000 employees and the way we deliver for clients.
• Executive Visibility:
  Work in close partnership with senior leaders to influence strategic decisions and Enterprise Services' capital investment priorities.
• Innovation Opportunities:
  Drive initiatives like smart building analytics, AI-assisted insights, and frictionless experiences across office environments and digital platforms.
• Career Growth:
  Accelerate your career by crafting a data strategy that influences how Black Rock’s workplaces operate globally—while building an outstanding insights function.
• Purposeful Work:
  Help build workplaces that cultivate collaboration, well-being, and productivity—making a tangible difference in how people work every day.

At Black Rock, our smartest investment is you. We help millions of people experience financial well‑being—serving clients from global institutions to families and individuals. Our promise is simple: deliver clarity, trusted advice, and solutions that secure a better financial future.

Enterprise Services provides strategic workplace solutions and robust infrastructure to deliver a consistent employee experience globally. Our team spans real‑estate strategy, workplace operations and facilities management, risk and resilience, corporate security and executive operations, workplace experience and insights.

• Set the Strategy:
  Define the workplace data and analytics vision, aligning to firm priorities and translating insights into measurable business value (cost, risk, experience, sustainability).
• Shape and Grow the Function:
  Lead a hybrid team (FTE and CWKs) including a Reporting Lead and three Data Scientists. Develop the team’s existing foundation to improve capabilities and evolve Workplace Data & Insights into a strategic, high‑impact function.
• Unify Data:
  Integrate sources like occupancy sensors, IWMS, badge systems, travel platforms, HRIS, and service tools into a trusted data ecosystem.
• Deliver Insights:
  Build executive dashboards and scorecards; turn complex data into clear narratives that drive action.
• Enable Decisions:
  Collaborate with Workplace Planning, Operations and Experience teams to guide space redesigns, capital allocation, travel policies, and service improvements.
• Drive Governance:
  Establish oversight, protocols, and controls for data quality, privacy, and responsible AI use. Operate within the firm's AI governance structure.
• Innovate:
  Advance automation, real‑time analytics, and smart building use cases; pilot AI‑assisted insights.
• Influence & Advise:
  Provide thought leadership and advice to Enterprise Services' leaders, crafting strategic opportunities and supporting key decisions.

• Experience:
  
  10+ years in workplace analytics, corporate real estate, enterprise reporting, or similar domains.
• Technical
  
  Skills:
  
  Familiarity with IWMS, IoT/sensors, data warehousing, and BI tools (Power BI, Tableau, SQL).
• Leadership:
  Ability to influence senior collaborators, tell compelling data stories, and lead cross‑functional programs.
• Governance Expertise:
  Demonstrated background in data stewardship, standards, and adherence.
• Business Impact Orientation:
  Track record of linking insights to outcomes and measuring results.

To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education…