Vice President , Digital Strategy & Business Operations - Digital & Innovation Office

Location: Greater London

Who are we? Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Role Description

The VP Digital Strategy and Business Operations is a pivotal role responsible for charting the strategic direction of the Digital and Innovation Office (DIO) and driving the execution of strategy via a hub and spoke model. Reporting to the Digital COO, this leader assumes high-impact leadership and serves as a primary advisor. The VP serves as the architect of the DIO operating model, translating strategy into a cohesive, actionable enterprise imperative.

Beyond managing daily operations, the VP leads a team of strategists and operators to solve DIO’s most complex structural challenges and ensures the organization remains agile during rapid scaling. Acts as the “connective tissue” across the entire organization, ensuring that capital, talent, and technology are deployed against the highest‑leverage opportunities.

Responsibilities
Enterprise Strategy & Governance

• Develop the DIO strategy, converting it into a clear operational plan outlining the foundational processes and systems needed to translate it into DIO deliverables.
• Develop and communicate executive‑level strategic narratives and operational health updates through value‑realization tracking.
• Manage resource and capital allocation for strategic priorities.

Organizational transformation and scalability

• Design and continuously refine the DIO operating model to improve decision making, speed, and cross‑functional alignment.
• Establish a Strategy & Operations Center of Excellence to drive standards for project management, data governance, and operational rigor.
• Partner with Change Management to ensure enterprise initiatives are deployed and adopted successfully.
• Resolve cross‑functional friction and serve as the escalation point for inter‑team dependencies.

Advanced insights and performance management

• Advance reporting from descriptive to predictive analytics to anticipate bottlenecks and risks.
• Lead the DIO KPI deliverables to ensure metrics drive enterprise value and strategic alignment.
• Conduct operational deep‑dives to diagnose performance issues and lead turnaround efforts.

People Leadership

• Team Development:
  Recruit, mentor, and lead a high‑performing Strategy & Operations team, fostering a culture of rigorous analytical thinking and proactive problem‑solving.

Essential Skills, Knowledge And Experience
Experience:

• Substantial track record and professional experience, with proven significant leadership capacity in the digital infrastructure, technology sector.
• Strong background in a top‑tier strategy or management consultancy (McKinsey, BCG, Bain) advising CIO/CDOs combined with in‑house operational leadership is highly preferred.
• Demonstrated success in managing large‑scale digital transformations in a matrixed environment at a global scale across multiple cultures is essential.
• 12–15+ years of professional experience, with at least 5 years in a significant leadership capacity.

Education: MBA from a top‑tier institution or equivalent executive leadership experience.
Skills And Attributes
Strategic Intuition: The ability to see “around corners” and anticipate how macroeconomic trends will impact the company’s specific niche.
Advanced Diplomacy: Expert‑level ability to navigate complex internal politics and build consensus among strong‑willed C‑suite executives.
Operational Gravitas: A track record of “getting things done” in high‑pressure environments where there is no clear playbook.
Systems Architecture: Mastery of how technology stacks (ERP, CRM, BI, AI) integrate to drive organizational efficiency.
Mental Agility: A…