Account Executive

We are KHWS, an insight-led marketing agency based in the City of London, close to Blackfriars Bridge. We are a bright, hardworking group of professionals working as a tight-knit team across strategy, creative, customer experience and digital delivery. We partner with ambitious global brands to deliver thoughtful, effective marketing at scale.

Are you an organised, proactive Account Executive looking to grow your experience within a collaborative agency environment? Do you enjoy keeping projects on track, communicating clearly with stakeholders, and being the reliable centre point within a busy team?

We’re looking for someone with strong attention to detail, confidence working across multiple work streams, and a calm, solutions-focused approach. You’ll be comfortable juggling priorities, supporting senior stakeholders, and ensuring work moves smoothly from brief to delivery.

This role sits within our client services team, supporting a major global brand in the mobility and energy space. The work spans multi-market digital, content, data and creative delivery at scale.

As an Account Executive, you’ll support the day-to-day management of a large, fast-paced account, helping to coordinate complex projects, maintain clear communication across internal teams, and build trusted relationships with client stakeholders. You’ll play a key role in keeping projects organised, documented and delivered to a high standard.

• Coordinate project workflows, including briefs, timings, reviews, approvals and asset gathering
• Track progress across multiple work streams and markets, flagging risks early
• Help ensure projects are delivered on time and to scope

• Act as a central point of coordination between strategy, creative, production and tech teams
• Maintain clear, accurate and timely communication with internal teams and client stakeholders
• Help prepare decks, status updates, recaps and documentation for meetings

• Track budgets, estimates, purchase orders and job numbers with accuracy
• Maintain organised documentation and account records

• Support quality control of deliverables across multiple markets and languages
• Assist with hands-on website content updates where required
• Ensure final outputs meet agreed standards before delivery

• Build strong client relationships through reliability, clarity and follow-through
• Support senior team members in maintaining client confidence and trust

• Some experience in an agency account role
• Comfortable working with large clients and multi-market workflows
• Strong organisational skills and attention to detail
• Clear, confident communicator with a calm approach under pressure
• Ability to understand complex or technical information and translate it into clear next steps
• Proactive mindset and eagerness to learn
• Competent using PowerPoint, Excel and shared workflow tools (e.g. Teams, SharePoint, JIRA or similar)

• Projects delivered on time with strong coordination
• Confident ownership of AE fundamentals: documentation, status updates, scheduling, approvals and QA
• Growing client trust through responsiveness and clarity
• Being the dependable centre point that keeps teams aligned

If it has, we’d love to hear from you. Please send over your CV and we’ll be in touch.

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