Senior Implementation Specialist

Location: Greater London

Senior Implementation Specialist page is loaded## Senior Implementation Specialist locations:
London, GBRtime type:
Full time posted on:
Posted Todayjob requisition :
R30474

Fact Set creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.

At Fact Set, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations.
** Your Team's Impact
** Clients look to Fact Set Professional Services to deliver solutions that meet their business requirements. Our clients see Professional Services personnel as key partners to support complex changes across their organizations, enterprise deployments of Fact Set solutions, organizational restructures, and process improvement. As we increase the breadth of our product mix, the strength and agility of our Professional Services team will become even more instrumental to the success of Fact Set’s Institutional Buy Side Business Unit.

The Implementation Specialist is a subject matter expert in Fact Set’s products, tasked with deploying Fact Set’s products by delivering on high-value projects and engagements. Implementation Specialist’s primary focus is on ensuring that Fact Set’s clients are properly set up to get the most value out of their Fact Set subscriptions. They are responsible for things like ensuring data integration and quality, configuring modules within Fact Set, building end user reports and interfaces, training our clients, and supporting users during the implementation process.  

All work done by Implementation Specialists is project-based and may include implementations, solutions optimization, and other time and knowledge intensive projects.  
** What You'll Do:*
* * Implement and configure Core Analytics and Performance products, creating scalable solutions that can be supported by the Client Solutions team
* Partner with Project Management, Client Data Integration, Client Solutions and Client Sales & Consulting teams to deliver projects efficiently and effectively
* Escalate project issues/risks to Project Managers and Professional Services & Implementation leadership team in a timely fashion
* Document your client projects and processes, create procedures and guidelines to share with broader account teams
* Build specialist knowledge of the Analytics solutions across the Portfolio Life Cycle and a thorough understanding of how and why clients use them
* Assist with learning and development efforts for client solution departments and execute on Core & Performance non-recurring revenue projects by implementing new and/or improving existing client processes
* Act as an essential resource for Analytics related questions and projects that may arise from the client solutions support functions across the core and performance workflows. You will work alongside Client Sales and Solution departments under the coordination of a Project Manager to provide solutions and assist existing and new clients. You will work with clients directly as well as offer advice and support internally within the Client Solutions departments.

** Required Skills
*** Bachelor’s degree in Finance, Economics, Mathematics or relevant subject
* 7+ years of professional experience in the field of Finance or Fin Tech
* Experience in a client facing role
* Experience using and implementing Fact Set Buy Side Products (specifically Fact Set Performance System) or other Vendor Attribution and Performance systems.
* Ability to effectively communicate with Fact Set’s most sophisticated users via a strong understanding of investment principles and their application in the industry
* Strong interpersonal and communication skills for working with diverse project teams and stakeholders.
* Strong time management skills with the ability to manage…