Ad Ops Manager

Company Description

We are the ROI agency, apositionwe haveproudlyheld trueto since 2005. Our more than 6,000specialistsacross
95marketsofferunparalleledcapabilitiesin

Media,Data,Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients’businesses.

Over the years, we have evolved our definition of ROI, as it has changed with the ever- complicatedcommunicationslandscape.

ROI islongersimplyaboutthemost efficient planning, buying and reporting of media.

Yes,ROIisaboutdelivering Returnon Investment ;butit’salsoaboutgoingbeyondtodelivera

Returnon Imaginationandmoreintegratedexperiencesthatinspire Growth .Top-line growth

forourclients’businesses,growthforourpeopleandgrowthforourculture.

Poweredbyourbest-in-classproprietarytoolsanddata,ourworkspansthefullspectrumof media communications, from analytics, data and technology to performance marketing, content and superior trading.

Thisbreadthmeanswedeliver Insightthatliesattheintersectionofconsumer,category,and brand, attributing every budget to stronger business outcomes.

Itmeanswedelivermorecreativemediasolutionsthatbringtogetherbest-in-class strategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients.

Itmeansweadoptnewdataanalyticsandvalueoptimisationtechniqueswhilebuilding

relationshipswithsomeoftheworld’smostexcitingstart-ups.

Weleverageover
30yearsof media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward–thinking and accountable to our clients.

AtZenith,weultimatelyseekoutamoremeaningfulkindof

ROI. Ouruniquewayofthinking inspires growth for some of theworld’s leading brands,including

Coty,Electrolux,Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt,Tik Tok and Verizon.

Publicis Alchemy is an innovation engine at the heart of one of Publicis Media’s largest global pharmaceutical partnerships. Built by Publicis Groupewith a bold ambition —to Make It Better and Better— our mission is to transform the way media connects with people and ultimately helps make life better for patients around the world.

We are seeking an exceptional Ad Operations Manager to lead trafficking, governance and technical execution of digital campaigns for the ex-US global business. Working closely with the London-based ex-US account team, US-based Publicis Alchemy colleagues, and more than 30 local markets worldwide, this role sits at the centre of a highly collaborative global ecosystem.

Working within the biddable hub structure, this role ensures that all digital activation — particularly across social and programmatic — is delivered with precision, compliance, and operational excellence. The Ad Operations Manager partners closely with the Biddable Operations Director, Biddable Hub Lead, TAAG, analytics, and market teams to ensure seamless campaign implementation, accurate data capture, and consistent adoption of operational standards.

This role requires deep ad tech expertise, strong operational discipline, and the ability to manage and develop junior specialists while collaborating across multiple markets and functions. It is a critical role in maintaining the technical backbone of client’s digital activation ecosystem.

With a balance of curiosity, rigour, and fresh thinking, the role will support stronger creative briefing, define production requirements, and confidently balance client, agency, and team needs to drive long‑term impact and consistency at scale.

RESPONSIBILITIES:

Ad Operations Excellence

• Lead the trafficking, QA, and technical implementation of digital campaigns using Google Campaign Manager 360 (CM360) and other relevant ad serving platforms.
• Ensure all campaigns are delivered accurately, on time, and in full compliance with operational standards, naming conventions, and governance frameworks.
• Oversee troubleshooting and issue resolution across creative, tracking, trafficking, and delivery workflows.
• Proactively identify potential campaign or creative issues and implement solutions to minimise disruption.
• Maintain…