Solution Architect

Location
:
This is a hybrid role based out of our London office in Monument, with an expectation to be in the office 2 days per week.

Salary Range
: £115,000 - £125,000 per annum

Role Type
:
Full-time, Permanent

Start date
:
As soon as possible

Send Technology is a rapidly growing Insur Tech SaaS company specialising in the commercial and specialty insurance sector. Our mission is to help underwriters "write better business faster" on a global scale. We achieve this through our AI-enabled underwriting platform, specifically designed for the complexities of the commercial and specialty market. Our workbench serves as a one-stop desktop for underwriters, bringing together data, documentation, and decision points, enabling our customers to harness the power of ecosystem integrations, data, and AI to drive their growth.

The Solution Architect role offers an exciting opportunity to join the team and play a crucial role in defining and implementing technical solutions and architectures for our clients. As a member of the Solutions Team, you’ll contribute to delivering complex digital transformation projects for Send’s clients. Your expertise will be instrumental in delivering a deeply integrated underwriting workbench solution that streamlines and automates the workflows of insurance underwriters.

You’ll also collaborate closely with the core technology teams to ensure alignment and continued evolution of our core product offering.

In 2017, Send was founded by Andy Moss, Ben Huckel, and Matt McGrillis with a vision to reshape and enhance the underwriting process for commercial insurers-combining advanced technology with deep industry expertise.

By 2019, we had delivered a commercial and specialty Underwriting Workbench for a leading global insurer-one of the UK’s top five composite insurers and a major FTSE 100 carrier. This solution streamlined operations, improved efficiency, and enabled forward visibility.

In 2022, we won three industry awards for the Underwriting Workbench and raised $10 million in Series A funding to support our expansion in the UK and US.

The following year, in 2023, we launched Smart Submission, a stand-alone component of the Underwriting Workbench, and were named a Leader in the IDC Market Scape:
Worldwide P&C Intelligent Underwriting Workbench Applications Vendor Assessment.

In 2024, we were recognised as a Top Provider in the Datos P&C Workbench report and named a Leader in Celent’s Underwriting Workbench reports for both North America and Global Markets.

Our vision is to be the market-leading underwriting software platform for agile carriers.

#love underwriting

From 2017 to 2022, we bootstrapped our growth journey, building a profitable and stable company. In November 2022, following a year of strong customer and team growth, we secured $10 million in Series A funding to accelerate our expansion across the UK and US, as well as to further enhance our product development. We’re proud to have the support and expertise of our investors, Mercia and Breega.

We are now preparing for our Series B round and are excited about the growth acceleration this will enable.

• Define and architect technical solutions tailored to client requirements.
• Develop comprehensive technical documentation and solution designs.
• Design and develop integrations for a microservice architecture to enhance the underwriting workbench solution.
• Ensure scalability, performance, and reliability of the designed solutions.

• Collaborate with clients, primarily insurance companies, to understand their business needs and technical requirements.
• Provide consultancy and expert advice to clients on best practices and optimal technical solutions.
• Liaise and align technical solutions with the core product team to ensure consistency and integration with core offerings.
• Support SIs and partners in executing digital transformation projects.

• Design and develop workflows to enhance the underwriting workbench solution.
• Ensure workflows are efficient, scalable, and aligned with client requirements.
• Design…