Post Production Technical Support Specialist, Charles River Development, Assistant Vice President

This job is with State Street, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

What we are looking for
The Post-Production Technical Support Specialist (PPTSS) supports customer post-go-live of the Charles River Investment Management Solution (CRIMS) product. Their contributions include defining new client requirements, configuring and tuning the application to the client's business and technical needs, testing technical workflows and resolving issues.
The Specialist will liaise with other Charles River Support team and Product resources to troubleshoot application issues and to determine the optimal technical solution. The ideal candidate will have at least 3 to 5 years of hands-on experience gained in the financial industry working for a consultancy or software vendor. This role is a highly technical role and spans XML messaging, Charles River web services API, ETL tool usage, Java and/or C# programming, and database administration tasks.
Why this job is important to us
The team you will be joining is a part of Charles River Development (or CRD), that became a part of State Street in 2018. CRD helps create enterprise investment management software solutions for large institutions in the areas of institutional investment, wealth management and hedge funds. Together we have created the first open front-to-back platform - State Street Alpha, that was launched in 2019.
What you will be responsible for
Java or C# programming essential

Lead and manage multiple technical initiatives, potentially on multiple tasks simultaneously.

Develop with a result-driven approach while maintaining tight schedules.

Participate in functional and technical requirements gathering and review

Create, test, and correct inbound and outbound interfaces

Collaborate with team members including business analysts, project managers, and customer staff

Serve as a technical expert in implementation or supporting projects

What we value
Java or C# programming

Windows and Unix (Linux)

Knowledge of ETL tools such as Kettle and Talend

Familiar with at least one SCM (Perforce would be a plus)

XML and XSLT

Understanding of ERDs

Tomcat configuration and optimization

N-tier application architecture

SOAP/XML and messaging software like MQ Series, MSMQ, Sonic MQ, Open JMS, Kafka

In-depth knowledge of one of the following RDBMS:
Oracle or MS SQL Server

Perl

Self-motivated and Self-driven

BS/MS in Computer Science or equivalent field.

Ability to work in a dynamic, fast-paced, team environment.

Experience in methodology-based solution delivery and managing customers' expectations.

Problem solving skills and ability to recognize long term solutions across multiple projects.

Must be detail-oriented and have the ability to multi-task.

Self-starter, able to work both independently and as part of a team.

Excellent communication skills (verbal and written); good interpersonal skills; ability to gather and understand requirements in the financial sector; solid client interaction skills.

Strong preference
Financial services industry experience

Previous consulting background

Previous OMS implementation experience

System integration using ETL tools

Experience with Azure and Snowflake

Education &

Preferred Qualifications:

A BA/BS degree in a business or technical field including Finance, Economics, Engineering or Computer Science.

A minimum of 5 + years of progressively responsible experience in the Financial / Software Services industry (Financial market information systems background preferred)

The ability to travel to client sites as well as the ability to work effectively when remote from clients. Travel 25-25%

About State Street
What we do.  State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world.  From technology to product innovation we're making our mark on the financial services industry.  For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people.  We provide investment servicing, data & analytics, investments research & trading and investment management to…