Digital Change Consultant

Overview

Firm PA Consulting

Location London

Benefits Competitive

Full-time

Address: 10 Bressenden Place, London, SW1E 5DN
, United Kingdom

We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists, with deep expertise across industries.

Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands.

PA. Bringing Ingenuity to Life.

Become part of our People and Change Team We create purposeful, innovative and sustainable organisations that people want to be a part of. We do this by harnessing the power of people, data and technology to design, deliver and embed lasting change. Our work enables organisations and their people to perform at their highest potential in an increasingly digital, data, and AI enabled world.

Our diverse team advise clients on strategic workforce and organisational challenges, combining deep change expertise with digital, data and AI-driven transformation. We work collaboratively across disciplines to design solutions that are practical, human-centred and outcomes focused. We collaborate with cross-functional teams to create solutions tailored to client needs underpinned by our insights into emerging trends including AI, HR technologies and workforce analytics.

The Role We are currently recruiting Digital Change Consultants (Consultant Analyst, Consultant, Senior Consultant grades) with proven experience in digital change experience attained within industry or a consulting role to join our People and Change Capability. You will help clients design and deliver digital change and transformation programmes, integrating technology adoption with behaviour change, organisational change, workforce transformation, and new ways of working.

You will typically work on complex transformation programmes where success depends on both technology and people adoption.

Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on a client site.

This role is ideal for hybrid profiles who combine strengths in change management with digital, data, agile or product-led delivery.

We are looking for experience in one or more of the following:

• Designing and delivering digital and data transformation programmes that balance technology implementation with behavioural and cultural change.
• Practical experience applying change management fundamentals and methodologies (impact assessment, engagement, communications, adoption measurement) in fastmoving digital environments.
• Embedding digital-first ways of working to drive enablement and adoption, including end-user adoption, mindset shift, capability building and coaching for leaders and teams.
• Understanding and application of digital tools and techniques, such as machine learning, automation, and predictive analytics, to develop insights, inform decision-making, and enhance collaboration.
• Assessing the impact of large-scale digital transformations and understanding of behaviour change to preparing behavioural interventions that embed new ways of working across all levels of an organisation to embrace new technology and adapt ways of working to achieve organisational benefits.
• Integrating data analytics, interpretation and insights into change management, workforce planning, and decision-making processes.
• Understanding how digital platforms (e.g. ERP) impact workforce planning, culture, and decision-making.
• Leveraging data to measure change readiness, effectiveness, and enable informed decision making.
• Advising on skills implications of digital and AI adoption, including reskilling, capability uplift and workforce…