Technology Business Analyst

Business Analyst | CMS Transformation | Global Price Reporting Agency

6-month FTC

We’re hiring a Business Analyst to join a high-priority Content Management System (CMS) transformation programme within a global, data-led organisation operating in complex, fast-moving markets.

The CMS transformation formally began in June and is nearing the end of Phase 1, with development almost complete. The focus is now on:

• Integration, migration and testing
• Preparing for go-live around Easter
• Supporting documentation, training and post-go-live support
• Shaping discovery work for Phase 2, delivered with an external implementation partner

The organisation currently operates multiple CMS platforms and is rationalising, migrating and decommissioning legacy systems.

• Mapping as-is / to-be states across CMS platforms
• Leading exploratory and discovery analysis
• Supporting:
  System integrations, Large-volume content and data migrations, Testing, rollout and post-go-live support
• Helping define and evolve the application support model
• Producing high-quality documentation for business and technical audiences
• Leading workshops, training sessions and stakeholder meetings

• Proven experience as a Technical / Technology Business Analyst
• Extensive commercial experience implementing headless CMS (Kontent.ai strongly preferred)
• Strong understanding of:
  Content models, Taxonomies, Editorial workflows
• Experience working in content-led, pricing or data-driven environments
• Hands‑on experience with large-scale data migration
• Confident operating across the full SDLC

• Strong technical mindset and confidence engaging with engineers
• Experience with:
• APIs, JSON, HTML and system integrations
• SaaS and Azure-based cloud environments
• Familiarity with Jira, Confluence, Miro and Lucidchart
• Awareness of information security and compliance requirements
• Interest or experience in AI-enabled products (e.g. LLMs) is desirable

• Excellent verbal and written communication skills
• Confident in facilitating workshops, testing and training
• Comfortable working in hybrid Agile / Waterfall environments
• Experience working with third‑party vendors and delivery partners
• Collaborative, delivery‑focused and detail-oriented

If this sounds like you, please get in touch as our client is keen to start interviewing!