Product Manager

The product is a cloud native high volume/ high transactional platform designed to streamline their client's daily operations. The software centralises client orders and bookings, automates payments, and synchronises in real-time across major business-related aggregated websites and apps.

We are seeking a detail-oriented Product Owner to join our growing team. In this role, you will combine creative thinking with technical understanding to craft intuitive solutions for our platform.

• Design solutions for enhancements to the customer-facing applications, both web and mobile
• In conjunction with the Head of Development and Head of Product, drive the full product development lifecycle from inception, development, go live, and post go live support
• Monitor key product metrics and KPIs as input into the product design process
• Engage with key customers, collate their feedback and iterate the product strategy and roadmap accordingly.
• Interpret needs, objectives, and direction from multiple sources of input. Listen to users, brainstorm, always have an eye on the competitor, be inclusive and leverage internal talent.
• Conduct Business reviews and UAT
• Triage, investigate and prioritise fixes and maintenance
• Conduct research into competitor solutions

• You must be eligible to work in the UK
• A university degree is required (Bachelor minimum)
• 3-4 years experience as Product Owner / Business Analyst on a product involving significant data flows or mappings
• Good knowledge of agile software development processes, especially in a B2B context
• Critical thinking and the ability to create complete solutions from high level roadmaps
• Strong communication skills and the ability to translate complex ideas into simple concepts
• Passionate and keen to continually innovate and move the product forwards
• Detail-oriented
• Understanding how something works is not enough for you, you also want to understand why
• Knowledge of SQL, databases and good data structures is a plus
• Knowledge of UI mock-up tools is a plus
• Self-motivated and able to work under high level direction

• Meticulous attention to detail in both visual design and technical documentation
• Natural curiosity about how things work "under the hood"
• Eager to understand both the "what" and the "how" of feature implementation
• Clear communication and reasoning
• Ability to defend and explain technical decisions
• Self-motivated with ability to manage multiple priorities

• Permanent full-time role
• 25 paid holidays per year plus statutory bank holidays, healthcare, pension
• The role will be based from home but there will be ad-hoc meetings in the office located in London.
• Regular training & meetings to support your development.
• Combine success and fun within a great company together with smart and driven people.
• My client prides itself in an open highly diverse culture, where what matters is not who you are, but what you can do or learn, to help the company move forward!

• Hybrid position combining product ownership and management responsibilities
• Responsible for feature delivery, design, and development oversight
• Creates mockups and collaborates directly with development teams and architects
• Technical understanding required, including basic SQL (or willingness to learn)
• Not a coding role, but must understand technical concepts

Should be able to discuss:

• Database relationships and API architectures
• Complex data requirements and solutions
• System integration challenges and implementations
• Data validation and error handling
• Quality assurance and testing approaches
• Leadership ability
• Clear communication and reasoning
• Ability to defend and explain technical decisions