IT Service Management Lead — Incident
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-02-24
Listing for:
Tradition
Full Time
position Listed on 2026-02-24
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, Systems Analyst, IT Business Analyst
Job Description & How to Apply Below
Location: Greater London
A leading brokerage firm in London is seeking an IT Service Manager to enhance service delivery and manage incidents. The ideal candidate should have previous experience in service management within a technology-driven sector and hold at least a Foundation level ITIL certification. Responsibilities include improving service levels, managing the ITSM tool, and coordinating major incidents. This role is integral to maintaining service quality and compliance in a fast-paced environment.
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