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Product Lead: Value Portal & Agent Workflows
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-02-25
Listing for:
BT Group
Full Time
position Listed on 2026-02-25
Job specializations:
-
IT/Tech
Product Designer
Job Description & How to Apply Below
A leading telecom provider is looking for a Product Lead to enhance digital experiences for customers and service agents in the UK. This role involves shaping the product vision and optimizing self-service journeys using data insights. The ideal candidate will have experience in product leadership, strategic thinking, and cross-functional collaboration, particularly with tools like Service Now. Benefits include a 15% annual bonus, car allowance, family health cover, and extensive leave policies.
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