Senior Adoption & Change Lead

An exciting opportunity to shape major transformation programmes for leading organisations, working within a growing ACM practice committed to excellence - where you’ll enjoy a supportive environment, the chance to mentor others, and a dynamic role that lets your expertise drive real, measurable business outcomes.

As a Senior Change Manager, you’ll lead end-to-end Adoption & Change Management engagements, shape change strategy, influence senior stakeholders, and ensure successful adoption of new ways of working. You will take ownership of delivering Adoption & Change Management (ACM) engagements—from shaping solutions in pre-sales through to driving successful adoption during delivery. This role sits within our ACM Centre of Excellence and plays a key part in evolving our methodology, tools, and internal capability.

What You’ll Do

• Lead the delivery of customer change programmes using Computacenter’s ACM methodology.
• Shape ACM solutions during pre-sales, supporting bids, proposals, and client workshops.
• Define change strategies, including impact assessments, stakeholder analysis, and readiness planning.
• Build and deliver communication, training, and engagement plans that drive user adoption.
• Act as a trusted advisor to senior stakeholders, driving alignment and managing resistance.
• Oversee the execution of change activities and coordinate cross-functional teams.
• Manage risks, track progress, and ensure the quality of all change deliverables.
• Coach and mentor colleagues, support internal training, and contribute to ACM best practice.

What You’ll need

• Extensive experience leading business or IT change initiatives within complex organisations.
• Proven success driving adoption and measurable benefits
• Strong stakeholder engagement skills, confident working with senior leaders
• Experience integrating change management into Agile and Waterfall delivery environments.
• Knowledge of change methodologies such as Prosci ADKAR.
• Excellent planning, communication, and problem-solving skills.
• A collaborative mindset, with a passion for coaching and capability building.
• Professional accreditation in Change Management is highly desirable.
• Ability to pass Security Clearance or have this in place already